Bulk Cement Planning & Service Lead

Tarmac; East Midlands; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Bonus scheme

Enhanced holiday entitlement

Contributory pension

Employee Assistance helpline

Employee Communities

Training and development opportunities

Forces-friendly employer

Job summary

Tarmac is seeking an experienced Planning & Service Manager for its Bulk Cement operation, based in Buxton, Derbyshire. You will lead a centralised Planning & Service function, delivering safe, efficient and cost-effective transport planning while ensuring an outstanding customer experience.

You will coach and develop a high-performing team, optimise fleet utilisation, manage disruption, and drive continuous improvement across a critical supply chain area.

Qualifications

• Experience leading a transport planning, logistics operations or customer service team within a complex, time-critical environment.
• Strong practical understanding of transport planning and fleet optimisation.
• Proven experience coaching, developing and leading people.
• Experience using operational data to improve performance and inform decision-making.
• Experience managing operational disruption and challenging customer service situations.

Responsibilities

• Leading and developing the Planning & Service team to deliver exceptional operational and customer outcomes.
• Managing transport planning activity, ensuring effective responses to operational disruption, capacity challenges and changing customer demands.
• Driving customer service performance through proactive, accurate and timely communication.
• Optimising fleet utilisation and supporting effective deployment of third-party capacity where required.
• Developing team capability through coaching, succession planning, skills development and cross-training.
• Embedding standard operating procedures and consistent ways of working across the function.
• Identifying opportunities to simplify, standardise, automate and digitise planning and order-management processes.
• Using operational data and performance metrics to identify trends, drive improvements and deliver business objectives.
• Building strong relationships across operational, commercial and supply chain teams.

Skills

Transport planning

Fleet optimisation

People leadership

Data analysis

Stakeholder management

Education

Degree-level qualification or equivalent experience

Tools

TMS software

Job description

Tarmac is seeking an experienced Planning & Service Manager for its Bulk Cement operation, based in Buxton, Derbyshire. You will lead a centralised Planning & Service function, delivering safe, efficient and cost-effective transport planning while ensuring an outstanding customer experience.

You will coach and develop a high-performing team, optimise fleet utilisation, manage disruption, and drive continuous improvement across a critical supply chain area.