Planning & Service Manager - Bulk Cement

Tarmac; Buxton; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Holiday entitlement

Contributory pension

Employee discounts

Job summary

Tarmac is seeking an experienced Planning & Service Manager for its Bulk Cement operation in Buxton. You will lead a centralised planning and customer service team, balancing customer requirements with fleet utilisation and transport costs, while driving continuous improvement and delivering safe, efficient operations.

You will optimise routes, coach staff, and implement standardised processes across the function, leveraging data to inform decisions and collaborating with commercial and supply

Qualifications

• Experience leading a transport planning or logistics team in a time-critical environment.
• Strong practical understanding of transport planning, routing, scheduling and fleet utilisation.
• Experience using data to drive performance and decision-making.
• Experience managing operational disruption and customer service situations.
• Knowledge of road transport legislation.

Responsibilities

• Lead and develop central Planning & Service team to deliver operational and customer outcomes.
• Manage transport planning activity, ensuring effective responses to operational disruption, capacity challenges and changing customer demands.
• Drive customer service performance through proactive, accurate and timely communication.
• Optimise fleet utilisation and supporting effective deployment of third-party capacity where required.
• Developing team capability through coaching, succession planning, skills development and cross-training.
• Embedding standard operating procedures and consistent ways of working across the function.
• Identifying opportunities to simplify, standardise, automate and digitise planning and order-management processes.
• Using operational data and performance metrics to identify trends, drive improvements and deliver business objectives.
• Building strong relationships across operational, commercial and supply chain teams.

Skills

Transport planning

Fleet optimisation

People leadership

Data analysis

Stakeholder management

Education

CPC Transport qualification

CILT qualification

Degree-level qualification

Tools

TMS

Process automation

Job description

Job IntroductionPlanning & Service Manager - Bulk CementLocation: Buxton, DerbyshireBusiness Area: Tarmac CementSalary: Competitive + Bonus + BenefitsAt Tarmac, who you are matters. We are looking for an experienced and people-focused Planning & Service Manager to lead our centralised Planning & Service function within the Bulk Cement business.This is an exciting opportunity to shape and develop a high-performing team responsible for delivering safe, efficient and cost-effective transport planning while providing an outstanding customer experience. You'll play a key role in driving operational excellence, embedding consistent ways of working, and leading continuous improvement across a critical part of our supply chain operationThe OpportunityAs Planning & Service Manager, you will lead the day-to-day operation of a centralised planning and customer service team, ensuring effective decision-making in a dynamic and fast-paced environment.You'll be responsible for balancing customer requirements, fleet utilisation, transport costs and operational constraints, while developing the capability of your team and creating a culture focused on accountability, ownership and continuous improvement.Key ResponsibilitiesYou'll be responsible for:Leading and developing the Planning & Service team to deliver exceptional operational and customer outcomes.Managing transport planning activity, ensuring effective responses to operational disruption, capacity challenges and changing customer demands.Driving customer service performance through proactive, accurate and timely communication.Optimising fleet utilisation and supporting effective deployment of third-party capacity where required.Developing team capability through coaching, succession planning, skills development and cross-training.Embedding standard operating procedures and consistent ways of working across the function.Identifying opportunities to simplify, standardise, automate and digitise planning and order-management processes.Using operational data and performance metrics to identify trends, drive improvements and deliver business objectives.Building strong relationships across operational, commercial and supply chain teams.You'll ideally have:Essential ExperienceExperience leading a transport planning, logistics operations or customer service team within a complex, time-critical environment.Strong practical understanding of transport planning and fleet optimisation.Proven experience coaching, developing and leading people.Experience using operational data to improve performance and inform decision-making.Experience managing operational disruption and challenging customer service situations.Technical Knowledge & SkillsStrong understanding of transport planning, routing, scheduling, capacity management and fleet utilisation.Knowledge of transport planning systems (TMS) and opportunities for process automation and optimisation.Ability to analyse data, identify trends and translate insight into action.Understanding of operational improvement methodologies, root cause analysis and standardisation.Knowledge of road transport legislation and its implications for fleet operations.Strong leadership, coaching and stakeholder management skills.DesirableExperience leading teams through significant organisational or operational change.Experience working within a centralised planning or control tower environment.Experience implementing or improving transport management systems.Transport CPC qualification.CILT qualification or professional membership.Degree-level qualification or equivalent experience.Why TarmacWe don't just offer a job, we offer a career.Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you. Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and DevelopmentTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.Ready to build your future?Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!#Tarmac #TarmacCareersTarmac Trading LimitedTarmac Trading Limited TarmacSalary Excellent Salary + Bonus + BenefitsFrequency AnnualJob Reference tarmac/TP/188377/8279Contract Type PermanentClosing Date 9 December, 2026Job Category LogisticsBusiness Unit Cement & PackedLocation Buxton, United KingdomPosted on 9 November, 2026