Built for Zero (BfZ) Local Improvement Lead

Crisis; England; On-site; GBP 46,899 - 57,321; Full time

Job summary

A national charity is seeking a Built for Zero Local Improvement Lead to drive evidence-led change for homelessness solutions. The ideal candidate will have strong leadership skills, experience with housing issues, and an ability to collaborate effectively. With a full-time commitment, this role is based in Brent and focuses on empowering the community to overcome barriers to progress.

Qualifications

• Passionate and knowledgeable about evidence-led change.
• Excellent leadership skills for collaboration and stakeholder engagement.
• Ability to manage progress and meet deadlines.

Responsibilities

• Lead delivery of Built for Zero in Brent.
• Bring stakeholders together to focus on challenges.
• Inspire positivity and resilience in the community.

Skills

Experience of achieving system change through partnership

Ability to identify key barriers and problem solve collaboratively

Understanding of housing/homelessness and relevant sectors

Excellent self-management and project management skills

Job description

Built for Zero (BfZ) Local Improvement Lead

Join to apply for the Built for Zero (BfZ) Local Improvement Lead role at Crisis

Base pay range

Title: Built for Zero (BfZ) Local Improvement Lead

Salary: £52,110 per annum

Contract: Permanent

Hours per week: 35 (full time)

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

The role is based at the Crisis Brent Skylight in Harlesden, some local travel may be required.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence‑led change in local systems for some of the most excluded members of our community and to drive forward the delivery of Built for Zero in Brent. The role requires excellent leadership skills to bring together a range of stakeholders to focus on the challenges, provide solutions to longstanding barriers and problems and inspire positivity and resilience. The role will be line managed by Crisis but embedded within Brent Council.

About you

To be successful in this role you will have:

• Experience of achieving system change through partnership, collaboration and use of data
• Ability to identify key barriers to progress and problem solve sensitively and collaboratively, maintaining strong and positive working relationships
• Experience or in depth understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries
• Excellent self‑management and project management skills and an ability to monitor progress and achieve deadlines and outcomes

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Interview date and location: Thursday 6 November 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

If you would like to have an informal conversation about the role, please email [e-mail] and we will arrange a call with the hiring manager.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email [e-mail] and our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit

https://www.crisis.org.uk/about-us/

To see our work in action please visit:

youtube.com/user/crisishomelessness

https://x.com/crisis_uk

www.facebook.com/crisis.homeless

Registered Charity Numbers: E&W1082947, SC040094