Business Development Manager

Crisis; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Travel loans (season ticket)

Cycle to work scheme

Pension scheme 8.5% employer

28 days annual leave (pro rata)

Job summary

Crisis is the national charity working to end homelessness, with a 10-year strategy and a focus on place-based delivery. The role focuses on securing income through commissioned services, tenders and statutory grants, in line with our mission.

You will lead new business development, work with colleagues across departments, and build networks with authorities and NHS bodies to identify opportunities that support Crisis Centres and local impact.

Qualifications

• Proven track record securing statutory funding, contracts or commissioned work.
• Experience building relationships with local authorities, NHS bodies and statutory commissioners.
• Experience leading bids and tenders with internal and partner teams.
• Strong communication, networking and negotiation skills with senior stakeholders.
• Ability to manage a live pipeline of opportunities from early talks to funding decisions.
• Motivation to support Crisis’ mission and travel between Skylight locations.

Responsibilities

• Identify and secure new statutory funding opportunities for Crisis’ services.
• Lead on business development, coordinating with Policy, Client Services and Fundraising.
• Develop fundable propositions rooted in place-based delivery and evidence-led approaches.
• Build networks with commissioners and stakeholders across England, Wales and Scotland.
• Collaborate to develop strong bids and progress them to submission.
• Travel between Skylight locations to build partnerships.

Skills

Business development

Income generation

Stakeholder relationships

Bid/tender leadership

Negotiation

Organisational skills

Mission alignment

Tools

N/A

Job description

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location

Based in any of our Skylight offices (Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, Swansea, Brent, Croydon and London). We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.

Contract

Permanent

About the role

This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. The postholder will proactively identify, shape and secure new statutory funding opportunities that support Crisis’ mission to end homelessness, with a particular focus on commissioned services, tenders and statutory grants from national and local government, the NHS and other public bodies.

The role will lead on new business development, working closely with colleagues across Client Services, Policy and Social Change, and Fundraising to develop fundable propositions rooted in Crisis’ place‑based approach. This includes supporting the development and scale‑up of Crisis Centres, our emerging place‑based delivery model designed to increase impact by aligning services, partnerships and investment around local need, alongside evidence‑led approaches such as Built for Zero, Housing First and Critical Time Intervention.

The role will build strong networks and partnerships with commissioners, partners and stakeholders to identify and develop statutory funding opportunities across Crisis’ services in England, Wales and Scotland.

About you

• You’re an experienced business development or income generation professional with a proven track record of securing new statutory funding, contracts or commissioned work.
• You’re confident building relationships with local authorities, NHS bodies and other statutory commissioners, using your understanding of the commissioning landscape to identify and shape opportunities from an early stage.
• You’re a collaborative leader of bids and tenders, able to bring together internal colleagues, partners and consortia to develop strong proposals and progress them through to submission.
• You’re a persuasive communicator, comfortable networking with senior stakeholders, presenting proposals and negotiating constructively in line with organisational values.
• You bring initiative and strong organisational skills, creating momentum amid uncertainty and managing a live pipeline of opportunities from initial conversations to funding decisions.
• Above all, you’re motivated by Crisis’ mission and values, with a commitment to building local partnerships that help end homelessness and a willingness to travel between our Skylight locations.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

Closing date: 15th November 2026

Interview process: Panel interview with competency and values-based questions.

Interview date and location: Wednesday 18th November 2026 (back up Thursday 19th November 2026). Second round interview TBC

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please [e-mail] our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit

https://www.crisis.org.uk/about-us/

To see our work in action please visit:

youtube.com/user/crisishomelessness

https://x.com/crisis_uk

www.facebook.com/crisis.homeless

Registered Charity Numbers: E&W1082947, SC040094