Building Surveyor / Surveying Services Specialist

J&T Business Consulting; Wolverhampton; On-site; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Annual performance bonus

Enhanced pension scheme

Flexible benefits

Enhanced family leave policies

Electric vehicle scheme

Share purchase scheme

Birthday holiday

Job summary

J&T Business Consulting in Wolverhampton seeks a Building Surveyor / Surveying Services Specialist to manage a diverse caseload, diagnose defects, prepare costed schedules, and oversee repair projects. Non-insurance surveying experience welcomed, with emphasis on technical excellence and client service.

You will ensure high-quality survey work, effective communications with insurers and private clients, and adherence to professional standards while supporting innovation and a market-leading

Qualifications

• Knowledge of surveying principles and insurance claims desirable but not essential.
• CDM Regulations knowledge.
• Experience with JCT contracts, variations, payments, and disputes.

Responsibilities

• Technical quality & delivery across all assigned instructions.
• Administer JCT contracts, variations, payments, liquidated damages, milestones.
• Provide exceptional customer service to insurers, loss adjusters, policyholders, and private clients.
• Share technical knowledge and contribute to process improvements as a team.
• Promote Treating Customers Fairly (TCF) and RICS ethics at all times.
• Adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Skills

Surveying expertise

Contract administration

Customer service

Team & knowledge sharing

Ethics & compliance

Service standards

Communication & negotiation

IT literacy

Integrity

Autonomy & resilience

Flexibility

Education

RICS/MCIOB qualification or pursuing

Tools

Surveying software

Case management systems

Job description

Building Surveyor / Surveying Services Specialist

Wolverhampton, United Kingdom | Posted on 11/05/2026

Recognised for technical excellence, customer-centric delivery, and market-leading solutions, our firm delivers comprehensive surveying and claims management services across the UK. We operate on behalf of insurers, loss adjusters, policyholders, and an expanding portfolio of private clients. We pride ourselves on driving innovation, maintaining the highest professional standards, and delivering exceptional service across all technical instructions.

Position Overview

Recognised for your technical expertise and strong communication abilities, you will manage a diverse caseload of Surveying Services instructions. This includes conducting detailed defect diagnosis surveys, preparing costed schedules of works, and overseeing the management of repair projects.

While experience in insurance claims is valuable, our private client portfolio continues to grow, making non-insurance surveying experience highly relevant and welcomed.

To be successful in this role, you will demonstrate a commitment to innovation and a determination to provide a market-leading service and work product.

Key Responsibilities

Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.

Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.

Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients through clear and expeditious means.

Team & Knowledge Sharing: Participate positively and constructively as a team member, sharing technical knowledge, offering feedback, and contributing to process improvements.

Ethics & Compliance: Promote and uphold Treating Customers Fairly (TCF) principles and RICS ethical standards at all times.

Service Standards: Ensure strict adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Key Skills & Qualifications

Surveying Expertise: Excellent knowledge of surveying-related principles. Experience within insurance claims is desirable, but not essential.

Professional Qualifications: Ideally RICS (MRICS/FRICS) or MCIOB qualified, or actively working towards a professional qualification.

Regulatory Knowledge: Excellent working knowledge of Construction (Design and Management) Regulations (CDM).

Contract Management: Hands-on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.

Communication & Negotiation: Outstanding oral and written communication skills with strong negotiation, investigation, and report-writing capabilities.

Technical & IT Literacy: High degree of IT competency and literacy with surveying software and case management systems.

Professional Integrity: Personal and professional integrity, leading by example and upholding strict professional ethics.

Autonomy & Resilience: Ability to work accurately under pressure, adhere to tight deadlines, work collaboratively within a team, and operate independently under your own initiative.

Flexibility: A adaptable and flexible approach to managing shifting caseload priorities.

What We Offer

Performance Bonus: Annual performance-related bonus scheme.

Retirement Planning: Enhanced contributory pension scheme.

Flexible Benefits: Tailored benefit options to suit individual requirements.

Family Support: Enhanced family leave policies.

Sustainability & Travel: Electric vehicle scheme.

Equity & Investment: Share purchase scheme with interest-free loan options.

Perks & Time Off: Voluntary benefits schemes and an additional holiday on your birthday.