Building Surveyor / Surveying Services Specialist

J&T Business Consulting; Crewe; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Market-leading pay

Annual performance bonus

Pension scheme

Flexible benefits

Enhanced family leave

Job summary

J&T Business Consulting in Crewe seeks an experienced Chartered Surveyor to lead surveying instructions, diagnose defects, and prepare costed works schedules. You will manage repairs, administer JCT contracts, and engage with loss adjusters, insurers, and clients to ensure high-quality service.

The role requires MRICS/FRICS or MCIOB qualifications (or active progress towards), strong communication skills, and a solid grasp of CDM regulations.

Qualifications

• Ideally MRICS/FRICS or MCIOB qualified, or actively working towards.
• Excellent knowledge of surveying principles and practices.
• Strong understanding of CDM regulations and JCT contracts.
• Proven ability to manage variations, payments and dispute resolution.

Responsibilities

• Manage surveying instructions and defect diagnosis surveys.
• Prepare costed schedules of works and oversee repair projects.
• Administer JCT contracts, including variations, valuations, and milestones.
• Provide clear communication with loss adjusters, insurers, and clients.
• Contribute to team knowledge sharing and process improvements.
• Uphold TCF principles and professional ethics.
• Adhere to SLAs and KPIs in service delivery.

Skills

Surveying knowledge

Insurance claims experience

Contract management

Communication & negotiation

Regulatory knowledge (CDM)

JCT contracts

IT literacy with surveying software

Integrity & ethics

Autonomy & resilience

Flexibility

Education

MRICS/FRICS or MCIOB

Tools

Surveying software

Case management systems

Job description

Recognised for your technical expertise and strong communication abilities, you will manage a diverse caseload of Surveying Services instructions. This includes conducting detailed defect diagnosis surveys, preparing costed schedules of works, and overseeing the management of repair projects., Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.
Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.
Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients through clear and expeditious means.
Team & Knowledge Sharing: Participate positively and constructively as a team member, sharing technical knowledge, offering feedback, and contributing to process improvements.
Ethics & Compliance: Promote and uphold Treating Customers Fairly (TCF) principles and RICS ethical standards at all times.
Service Standards: Ensure strict adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

While experience in insurance claims is valuable, our private client portfolio continues to grow, making non-insurance surveying experience highly relevant and welcomed.
To be successful in this role, you will demonstrate a commitment to innovation and a determination to provide a market-leading service and work product., Surveying Expertise: Excellent knowledge of surveying-related principles. Experience within insurance claims is desirable, but not essential.
Professional Qualifications: Ideally RICS (MRICS/FRICS) or MCIOB qualified, or actively working towards a professional qualification.
Regulatory Knowledge: Excellent working knowledge of Construction (Design and Management) Regulations (CDM).
Contract Management: Hands-on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.
Communication & Negotiation: Outstanding oral and written communication skills with strong negotiation, investigation, and report-writing capabilities.
Technical & IT Literacy: High degree of IT competency and literacy with surveying software and case management systems.
Professional Integrity: Personal and professional integrity, leading by example and upholding strict professional ethics.
Autonomy & Resilience: Ability to work accurately under pressure, adhere to tight deadlines, work collaboratively within a team, and operate independently under your own initiative.
Flexibility: A adaptable and flexible approach to managing shifting caseload priorities.

Competitive Salary: Market-leading compensation package.
Performance Bonus: Annual performance-related bonus scheme.
Retirement Planning: Enhanced contributory pension scheme.
Flexible Benefits: Tailored benefit options to suit individual requirements.
Family Support: Enhanced family leave policies.
Sustainability & Travel: Electric vehicle scheme.
Equity & Investment: Share purchase scheme with interest-free loan options.
Perks & Time Off: Voluntary benefits schemes and an additional holiday on your birthday.