Building Surveyor / Surveying Services Specialist

J&T Business Consulting; Birmingham; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Performance bonus

Enhanced pension scheme

Flexible benefits

Family leave policies

Electric vehicle scheme

Share purchase scheme

Birthday leave

Job summary

J&T Business Consulting is seeking a Building Surveyor to manage a diverse caseload of Surveying Services instructions in Birmingham. You will conduct defect diagnosis surveys, prepare costed schedules of works, and oversee repair projects, with flexibility for private client work and insurance-related experience.

The role requires strong technical and communication skills, familiarity with JCT contracts, and a commitment to delivering market-leading service while maintaining high

Qualifications

• Excellent knowledge of surveying-related principles; insurance claims experience valuable but not essential.
• Proactive communication with clients and stakeholders; strong report writing.
• Hands-on experience with JCT contracts, variations, payments and disputes.

Responsibilities

• Technical quality and delivery across all Instructions.
• Administer JCT contracts, variations, valuations and milestones.
• Provide exceptional customer service to loss adjusters, insurers, policyholders and private clients.
• Share knowledge, contribute to process improvements and work as part of a team.
• Promote Treating Customers Fairly (TCF) and comply with RICS standards.
• Ensure adherence to SLAs and KPIs.

Skills

Surveying expertise

Professional communication

Contract management

Regulatory knowledge

Negotiation

IT literacy

Autonomy

Flexibility

Education

MRICS/FRICS or MCIOB (or working towards)

Tools

Surveying software

Case management systems

Job description

Building Surveyor / Surveying Services Specialist

Birmingham, United Kingdom | Posted on 11/05/2026

Recognised for technical excellence, customer-centric delivery, and market-leading solutions, our firm delivers comprehensive surveying and claims management services across the UK. We operate on behalf of insurers, loss adjusters, policyholders, and an expanding portfolio of private clients. We pride ourselves on driving innovation, maintaining the highest professional standards, and delivering exceptional service across all technical instructions.

Position Overview

Recognised for your technical expertise and strong communication abilities, you will manage a diverse caseload of Surveying Services instructions. This includes conducting detailed defect diagnosis surveys, preparing costed schedules of works, and overseeing the management of repair projects.

While experience in insurance claims is valuable, our private client portfolio continues to grow, making non-insurance surveying experience highly relevant and welcomed.

To be successful in this role, you will demonstrate a commitment to innovation and a determination to provide a market-leading service and work product.

Key Responsibilities

Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.

Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.

Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients through clear and expeditious means.

Team & Knowledge Sharing: Participate positively and constructively as a team member, sharing technical knowledge, offering feedback, and contributing to process improvements.

Ethics & Compliance: Promote and uphold Treating Customers Fairly (TCF) principles and RICS ethical standards at all times.

Service Standards: Ensure strict adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Key Skills & Qualifications

Surveying Expertise: Excellent knowledge of surveying-related principles. Experience within insurance claims is desirable, but not essential.

Professional Qualifications: Ideally RICS (MRICS/FRICS) or MCIOB qualified, or actively working towards a professional qualification.

Regulatory Knowledge: Excellent working knowledge of Construction (Design and Management) Regulations (CDM).

Contract Management: Hands-on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.

Communication & Negotiation: Outstanding oral and written communication skills with strong negotiation, investigation, and report-writing capabilities.

Technical & IT Literacy: High degree of IT competency and literacy with surveying software and case management systems.

Professional Integrity: Personal and professional integrity, leading by example and upholding strict professional ethics.

Autonomy & Resilience: Ability to work accurately under pressure, adhere to tight deadlines, work collaboratively within a team, and operate independently under your own initiative.

Flexibility: A adaptable and flexible approach to managing shifting caseload priorities.

What We Offer

Performance Bonus: Annual performance-related bonus scheme.

Retirement Planning: Enhanced contributory pension scheme.

Flexible Benefits: Tailored benefit options to suit individual requirements.

Family Support: Enhanced family leave policies.

Sustainability & Travel: Electric vehicle scheme.

Equity & Investment: Share purchase scheme with interest-free loan options.

Perks & Time Off: Voluntary benefits schemes and an additional holiday on your birthday.