Building Surveyor / Surveying Services Specialist

J T; Northampton; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Bonus scheme

Pension scheme

Flexible benefits

Family leave

EV scheme

Share purchase

Job summary

J T is seeking a capable Surveyor to manage a diverse caseload of surveying services and defect diagnosis surveys for insurers, loss adjusters, policyholders, and private clients in the UK.

The role emphasizes delivering high-quality, compliant services under JCT contracts, with strong communication and negotiation skills. Insurance exposure is valued but not essential; candidates should demonstrate autonomy and a proactive approach to process improvements.

Qualifications

• Surveying knowledge with interest in insurance or private client surveying
• MRICS/FRICS or MCIOB qualification, or working towards professional status
• Strong knowledge of CDM regulations and construction contracts (JCT)

Responsibilities

• Demonstrate high technical quality and reliable service delivery across all instructions.
• Administer JCT contracts, manage variations, valuations, and expert milestones.
• Provide clear, proactive communication with loss adjusters, insurers, policyholders and private clients.
• Share technical knowledge and contribute to process improvements as a team.
• Uphold TCF principles and RICS ethical standards in all activities.

Skills

Surveying

Insurance claims

CDM knowledge

JCT contracts

Negotiation

Reporting

IT literacy

Education

MRICS/FRICS or MCIOB (or working towards)

Regulatory knowledge (CDM)

Tools

JCT Contracts

Surveying software

Case management systems

Microsoft Office

Job description

Firm Overview

Recognised for technical excellence, customer-centric delivery, and market-leading solutions, our firm delivers comprehensive surveying and claims management services across the UK. We operate on behalf of insurers, loss adjusters, policyholders, and an expanding portfolio of private clients. We pride ourselves on driving innovation, maintaining the highest professional standards, and delivering exceptional service across all technical instructions.

Position Overview

Recognised for your technical expertise and strong communication abilities, you will manage a diverse caseload of Surveying Services instructions. This includes conducting detailed defect diagnosis surveys, preparing costed schedules of works, and overseeing the management of repair projects.

While experience in insurance claims is valuable, our private client portfolio continues to grow, making non-insurance surveying experience highly relevant and welcomed.

To be successful in this role, you will demonstrate a commitment to innovation and a determination to provide a market-leading service and work product.

Key Responsibilities

• Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.
• Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.
• Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients through clear and expeditious means.
• Team & Knowledge Sharing: Participate positively and constructively as a team member, sharing technical knowledge, offering feedback, and contributing to process improvements.
• Ethics & Compliance: Promote and uphold Treating Customers Fairly (TCF) principles and RICS ethical standards at all times.
• Service Standards: Ensure strict adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Key Skills & Qualifications

• Surveying Expertise: Excellent knowledge of surveying-related principles. Experience within insurance claims is desirable, but not essential.
• Professional Qualifications: Ideally RICS (MRICS/FRICS) or MCIOB qualified, or actively working towards a professional qualification.
• Regulatory Knowledge: Excellent working knowledge of Construction (Design and Management) Regulations (CDM).
• Contract Management: Hands-on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.
• Communication & Negotiation: Outstanding oral and written communication skills with strong negotiation, investigation, and report-writing capabilities.
• Technical & IT Literacy: High degree of IT competency and literacy with surveying software and case management systems.
• Professional Integrity: Personal and professional integrity, leading by example and upholding strict professional ethics.
• Autonomy & Resilience: Ability to work accurately under pressure, adhere to tight deadlines, work collaboratively within a team, and operate independently under your own initiative.
• Flexibility: A adaptable and flexible approach to managing shifting caseload priorities.

What We Offer

• Competitive Salary: Market-leading compensation package.
• Performance Bonus: Annual performance-related bonus scheme.
• Retirement Planning: Enhanced contributory pension scheme.
• Flexible Benefits: Tailored benefit options to suit individual requirements.
• Family Support: Enhanced family leave policies.
• Sustainability & Travel: Electric vehicle scheme.
• Equity & Investment: Share purchase scheme with interest-free loan options.
• Perks & Time Off: Voluntary benefits schemes and an additional holiday on your birthday.