Building Surveyor / Surveying Services Specialist

J&T Business Consulting; Leicester; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Performance Bonus

Pension scheme

Flexible benefits

Family leave policy

Electric vehicle scheme

Share purchase scheme

Job summary

Leicester, United Kingdom — Building Surveyor / Surveying Services Specialist sought to manage diverse surveying instructions. You will diagnose defects, prepare costed schedules of works, and oversee repair projects with a focus on quality and timeliness.

Insurance claims experience is valuable but not essential; private client work is growing. Demonstrated initiative, strong communication, and commitment to professional ethics are required.

Qualifications

• Knowledge of surveying principles and practices; insurance claims experience desirable but not essential.
• MRICS/FRICS or MCIOB status or active progress toward qualification is preferred.
• CDM regulations knowledge and application.
• Experience with JCT contracts, variations, payments, and dispute resolution is advantageous.
• Strong written and spoken communication and negotiation skills.

Responsibilities

• Manage a diverse caseload of surveying instructions, including defect diagnosis surveys.
• Prepare costed schedules of works and oversee repair project management.
• Administer JCT contracts including variations and payment certificates.
• Maintain high service standards and adhere to SLAs and KPIs.
• Communicate effectively with loss adjusters, insurers, and private clients.

Skills

Surveying expertise

Professional qualifications

Regulatory knowledge

Contract management

Communication & negotiation

Technical IT literacy

Professional integrity

Autonomy & resilience

Flexibility

Education

MRICS/FRICS or MCIOB (or current progress)

Tools

Surveying software

Case management systems

Job description

Building Surveyor / Surveying Services Specialist

Leicester, United Kingdom

Recognised for technical excellence, customer-centric delivery, and market-leading solutions, our firm delivers comprehensive surveying and claims management services across the UK. We operate on behalf of insurers, loss adjusters, policyholders, and an expanding portfolio of private clients. We pride ourselves on driving innovation, maintaining the highest professional standards, and delivering exceptional service across all technical instructions.

Position Overview

Recognised for your technical expertise and strong communication abilities, you will manage a diverse caseload of Surveying Services instructions. This includes conducting detailed defect diagnosis surveys, preparing costed schedules of works, and overseeing the management of repair projects.

While experience in insurance claims is valuable, our private client portfolio continues to grow, making non-insurance surveying experience highly relevant and welcomed.

To be successful in this role, you will demonstrate a commitment to innovation and a determination to provide a market-leading service and work product.

Key Responsibilities

• Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.
• Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.
• Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients through clear and expeditious means.
• Team & Knowledge Sharing: Participate positively and constructively as a team member, sharing technical knowledge, offering feedback, and contributing to process improvements.
• Ethics & Compliance: Promote and uphold Treating Customers Fairly (TCF) principles and RICS ethical standards at all times.
• Service Standards: Ensure strict adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Key Skills & Qualifications

• Surveying Expertise: Excellent knowledge of surveying-related principles. Experience within insurance claims is desirable, but not essential.
• Professional Qualifications: Ideally RICS (MRICS/FRICS) or MCIOB qualified, or actively working towards a professional qualification.
• Regulatory Knowledge: Excellent working knowledge of Construction (Design and Management) Regulations (CDM).
• Contract Management: Hands-on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.
• Communication & Negotiation: Outstanding oral and written communication skills with strong negotiation, investigation, and report-writing capabilities.
• Technical & IT Literacy: High degree of IT competency and literacy with surveying software and case management systems.
• Professional Integrity: Personal and professional integrity, leading by example and upholding strict professional ethics.
• Autonomy & Resilience: Ability to work accurately under pressure, adhere to tight deadlines, work collaboratively within a team, and operate independently under your own initiative.
• Flexibility: A adaptable and flexible approach to managing shifting caseload priorities.

What We Offer

• Performance Bonus: Annual performance-related bonus scheme.
• Retirement Planning: Enhanced contributory pension scheme.
• Flexible Benefits: Tailored benefit options to suit individual requirements.
• Family Support: Enhanced family leave policies.
• Sustainability & Travel: Electric vehicle scheme.
• Equity & Investment: Share purchase scheme with interest-free loan options.
• Perks & Time Off: Voluntary benefits schemes and an additional holiday on your birthday.