Building Surveyor / Surveying Services Specialist

J&T; Birmingham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Retirement Planning

Flexible Benefits

Family Support

Sustainability & Travel

Equity & Investment

Perks & Time Off

Job summary

J T in Birmingham is seeking an experienced Surveying professional to manage a diverse caseload of surveying instructions, conduct defect diagnosis surveys, and oversee costed schedules of works. You will ensure technical quality and timely delivery while working within JCT contracts and regulatory requirements.

Experience in insurance claims is valuable but not essential; private client surveying is welcomed.

Qualifications

• Excellent knowledge of surveying principles; insurance claims desirable but not required.
• MRICS/FRICS or MCIOB preferred, or working toward professional qualification.
• Strong understanding of CDM Regulations (Construction (Design and Management)).
• Hands-on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.
• Excellent written and oral communication with strong negotiation and report-writing skills.
• High IT literacy with surveying software and case management systems.

Responsibilities

• Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.
• Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.
• Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients.
• Team & Knowledge Sharing: Share technical knowledge, offer feedback, and contribute to process improvements.
• Ethics & Compliance: Promote Treating Customers Fairly (TCF) and RICS ethical standards.
• Service Standards: Ensure adherence to SLAs and KPIs.

Skills

Surveying expertise

Professional qualification

CDM knowledge

JCT contracts

Communication & negotiation

IT literacy

Integrity

Autonomy

Flexibility

Education

MRICS/FRICS / MCIOB

Tools

Surveying software

Case management systems

Job description

Recognised for technical excellence, customer‑centric delivery, and market‑leading solutions, our firm delivers comprehensive surveying and claims management services across the UK. We operate on behalf of insurers, loss adjusters, policyholders, and an expanding portfolio of private clients. We pride ourselves on driving innovation, maintaining the highest professional standards, and delivering exceptional service across all technical instructions.

Position Overview

Firm Overview

Recognised for technical excellence, customer‑centric delivery, and market‑leading solutions, our firm delivers comprehensive surveying and claims management services across the UK. We operate on behalf of insurers, loss adjusters, policyholders, and an expanding portfolio of private clients. We pride ourselves on driving innovation, maintaining the highest professional standards, and delivering exceptional service across all technical instructions.

Position Overview

Recognised for your technical expertise and strong communication abilities, you will manage a diverse caseload of Surveying Services instructions. This includes conducting detailed defect diagnosis surveys, preparing costed schedules of works, and overseeing the management of repair projects.

While experience in insurance claims is valuable, our private client portfolio continues to grow, making non‑insurance surveying experience highly relevant and welcomed.

To be successful in this role, you will demonstrate a commitment to innovation and a determination to provide a market‑leading service and work product.

Key Responsibilities

• Technical Quality & Delivery: Demonstrate high technical quality, defect diagnosis, and rigorous service delivery across all assigned instructions.
  

• Contract Administration: Administer JCT contracts, including managing variations, valuation payments, liquidated damages, and key contractual milestones.
  

• Customer Service: Provide exceptional customer service, proactively communicating with loss adjusters, insurers, policyholders, and private clients through clear and expeditious means.
  

• Team & Knowledge Sharing: Participate positively and constructively as a team member, sharing technical knowledge, offering feedback, and contributing to process improvements.
  

• Ethics & Compliance: Promote and uphold Treating Customers Fairly (TCF) principles and RICS ethical standards at all times.
  

• Service Standards: Ensure strict adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  

Key Skills & Qualifications

• Surveying Expertise: Excellent knowledge of surveying‑related principles. Experience within insurance claims is desirable, but not essential.
  

• Professional Qualifications: Ideally RICS (MRICS/FRICS) or MCIOB qualified, or actively working towards a professional qualification.
  

• Regulatory Knowledge: Excellent working knowledge of Construction (Design and Management) Regulations (CDM).
  

• Contract Management: Hands‑on experience with JCT contracts, variations, payment certifications, and dispute resolution mechanisms.
  

• Communication & Negotiation: Outstanding oral and written communication skills with strong negotiation, investigation, and report‑writing capabilities.
  

• Technical & IT Literacy: High degree of IT competency and literacy with surveying software and case management systems.
  

• Professional Integrity: Personal and professional integrity, leading by example and upholding strict professional ethics.
  

• Autonomy & Resilience: Ability to work accurately under pressure, adhere to tight deadlines, work collaboratively within a team, and operate independently under your own initiative.
  

• Flexibility: A adaptable and flexible approach to managing shifting caseload priorities.
  

What We Offer

• Competitive Salary: Market‑leading compensation package.
  

• Performance Bonus: Annual performance‑related bonus scheme.
  

• Retirement Planning: Enhanced contributory pension scheme.
  

• Flexible Benefits: Tailored benefit options to suit individual requirements.
  

• Family Support: Enhanced family leave policies.
  

• Sustainability & Travel: Electric vehicle scheme.
  

• Equity & Investment: Share purchase scheme with interest‑free loan options.
  

• Perks & Time Off: Voluntary benefits schemes and an additional holiday on your birthday.