Building Surveyor, London

Exchange Street Claims & Financial Services; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Exchange Street Claims & Financial Services is seeking an experienced Building Surveyor for London, covering the M25 ring, with focus on properties affected by perils and subsidence exposure.

You will evaluate claims on site, liaise with policyholders, oversee the full claim lifecycle from assessment to final report, and ensure compliance with Health & Safety regulations while coordinating specialist contractors as needed.

Qualifications

• Degree in Building Surveying (BSc Hons) is required.
• MRICS / MCIOB or AssocRICS level qualification preferred.
• Experience in loss adjusting and subsidence projects is advantageous.
• Proficient with CAD and familiar with CDM Regulations 2015 and Building Regulations.

Responsibilities

• Review all information from clients and claim handlers and conduct detailed site visits to validate claims.
• Communicate with policyholders to gather additional information and inform decisions.
• Use company tools to create repair schedules and validate variations under policy terms.
• Oversee the entire claim process from damage assessment to final report submission.
• Ensure processes comply with company policies and Health & Safety legislation.
• Appoint contractors and provide clear instructions at the outset of the claim.

Skills

Strong communication skills

Excellent customer service

Organizational skills

Verbal communication

Education

BSc Hons Building Surveying

MRICS / MCIOB or AssocRICS

Tools

CAD

CDM Regs 2015

Party Wall Act 1996

Building Regulations & Planning Legislation

Job description

Our client is currently seeking an experienced Building Surveyor for London (Covering the M25 ring). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful.

The Role

• Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage.
• Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
• Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines
• Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
• Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
• Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim.

Skills / Qualifications

• Relevant technical / Loss Adjusting experience is desired
• Prior subsidence project management experience, perhaps
• Degree in Building Surveying (BSC Hons)
• You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum
• Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation
• Strong communication skills, both written and verbal
• Excellent customer service, organizational & communication skills