Building Society Clerk – Seaton

Westcotts office; Seaton; On-site; GBP 9,000 - 13,000; Part time

Job summary

A leading accountancy practice seeks two part-time Building Society Clerks for their Seaton office. Successful candidates will manage customer transactions, provide support for online queries, and perform administrative tasks. This role is ideal for organized individuals with customer service experience, contributing to a dynamic team environment.

Benefits

20 days annual leave plus bank holidays

Death in service cover

Access to Westfield Rewards and Health scheme

24-hour Employee Assistance Programme helpline

Client and staff commission schemes

Pension scheme starting at 3%

Flexible benefits like private medical insurance

Qualifications

• Previous customer service experience is essential.
• Outgoing, friendly, and approachability required.
• Experience in money handling preferable, but not essential.

Responsibilities

• Manage deposits, withdrawals, and account openings as part of cashier service.
• Support customers with online platforms and digital queries.
• Perform administrative tasks in line with Yorkshire Building Society procedures.

Skills

Customer service

Money handling

Communication

Organization

Computer skills

Education

GCSE Mathematics or equivalent

Job description

Westcotts is a Top 50 Accountancy Practice with over 300 team members based in 16 offices across Devon and Somerset.

We are seeking to employ two part-time Building Society Clerks to support our team and customers at our Yorkshire Building Society Agency in Seaton. The role is varied and suitable for a dynamic, highly organized individual who enjoys people contact and administration.

Main Duties

Full training will be provided for the following duties, which include but are not limited to:

• Managing deposits, withdrawals, account openings, and other transactions as part of our cashier service.
• Supporting customers with online platforms and digital queries.
• Answering calls and taking messages accurately and efficiently.
• Performing administrative tasks in line with Yorkshire Building Society procedures, regulatory, and business requirements.
• Opening and closing the office; maintaining the reception area and meeting rooms.
• Welcoming and communicating with customers, visitors, and contractors to ensure smooth office operations.

This job description summarizes main duties and responsibilities but is not exhaustive. The post-holder may be required to undertake other duties of similar level and responsibility.

Attributes, Skills, Experience, and Qualifications

The ideal candidate will possess the following:

• Outgoing, friendly, approachable, with a positive attitude and patience for supporting diverse customer needs. Previous customer service experience is essential.
• Money handling experience is preferable but not essential; full training will be provided.
• GCSE Mathematics or equivalent (Grade 4/5/C or higher) for numeracy skills.
• Computer skills; training can be provided if needed, with responsibilities primarily digital.
• Excellent oral and written communication skills, especially for customers with special communication requirements.
• Organized, adaptable, capable of multi-tasking, and able to work independently and flexibly.
• Discreet, professional, and team-oriented approach.

This is a part-time role offering 16–22 hours per week, initially Monday to Friday, with future inclusion of Saturday mornings. The role is based in person at our Seaton office, open from 8:50 am to 5:05 pm with a 1-hour lunch break.

Benefits include:

• 20 days annual leave plus bank holidays (pro-rata), increasing to 25 days after 3 years.
• Death in service cover of 3x annual salary.
• Access to Westfield Rewards and Health scheme.
• 24-hour Employee Assistance Programme helpline.
• Client and staff commission schemes.
• Pension scheme starting at 3%, rising to 4% (matched up to 6%) after 4 years.
• Flexible benefits such as private medical insurance, cycle to work, and payroll charity giving.

How to apply

To apply, upload your CV and a cover letter explaining why you are suitable for the role, highlighting your attributes, skills, experience, and qualifications. Please include your current salary (if applicable), salary expectations, and available start date.