Building Society Clerk

Clear IT Recruitment Ltd; Seaton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading firm of accountants is looking for two part-time Building Society Clerks to join their Seaton office. The position involves managing customer transactions, supporting online services, and performing administrative tasks. Ideal candidates are friendly, organized, and have a solid numeracy background. Full training will be provided for the role.

Benefits

20 days annual leave plus bank holidays pro-rata

Access to health and wellness programs

Pension scheme with employer match

Flexible benefits including private medical insurance

Qualifications

• Previous customer service experience is essential.
• Money handling experience preferred but not essential.
• Excellent oral and written communication skills.

Responsibilities

• Managing deposits, withdrawals and account openings.
• Supporting customers with online platforms and resolving queries.
• Opening & closing the office and performing reception duties.

Skills

Customer service

Communication

Organization

Education

GCSE Mathematics or equivalent Grade 4 / 5 / C

Job description

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My client is an Age Top 50+50 firm of Accountants based in the South West, with over 300 team members across 16 offices.

They are seeking to employ two part-time Building Society Clerks to help support their team and customers in their Yorkshire Building Society Agency based in their Seaton office.

The role will be varied and will suit a dynamic and highly organised individual who enjoys both people contact and administration.

Main Duties

The main duties, for which full training will be given, (but not limited to) are the following:

• Managing deposits, withdrawals and account openings together with other transactions as part of our cashier service.
• Supporting customers in navigating online platforms and resolving digital queries.
• Answering the telephone and taking messages accurately and efficiently.
• Administration tasks in accordance with Yorkshire Building Society procedures, regulatory & business requirements ,.
• Opening & closing the office; ensuring the reception area and meeting rooms are kept clean and tidy.
• Some reception duties and tasks will be required to welcome and communicate with our customers, external visitors and contractors to ensure the smooth running of the office.
  
  

Attributes, Skills, Experience And Qualifications

• As this is a front-line customer service role, we are looking for someone who is outgoing, friendly and approachable, with a positive attitude and the patience to support a wide range of customer needs. Previous customer service experience is therefore essential.
• Money handling experience would be preferable although not essential as full training will be given
• GCSE Mathematics or equivalent Grade 4 / 5 / C or higher as the role requires a solid foundation of numeracy.
• Computer skills required; extra training can be given if needed however the day-to-day responsibilities are primarily digital.
• Excellent oral and written communication in particular to those who may have special communication requirements
• Organised and adaptable, able to multi-task, and able to work independently / flexibly
• Discreet, professional, and team orientated in approach
  
  

Benefits

• This is a part-time role offering 16 – 22 hours (to be discussed) initially Monday through to Friday, and, in the future, will include Saturday mornings.
• To be based in-person in my clients Seaton office. The office opening hours are 8.50am-5.05pm with 1 hour for lunch
• 20 days annual leave plus bank holidays pro-rata (increasing to 25 days plus bank holidays after 3 years’ service) with the option to buy or sell one week’s holiday at the discretion of the line partner.
• Death in service 3 x annual salary
• Access to Westfield Rewards and Health scheme
• 24-hour external Employee Assistance Programme helpline
• Introducing clients and staff commission schemes
• Pension 3% rising to 4% (but matched up to 6%) after 4 years’ service
• Flexible benefits including private medical insurance, cycle to work and payroll charity giving.
  
  

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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