Building Services Manager Rondo - Stratford, London Build to Rent

urbanbubble; Greater London; On-site; GBP 36,000 - 44,000; Full time

Job summary

Join a leading property management company as a Building Services Manager at Rondo in Stratford, London. This full-time role involves managing a team, ensuring compliance with health and safety standards, and delivering exceptional customer service. Enjoy a competitive salary, enhanced leave policies, and a supportive work environment.

Benefits

Competitive salary up to £43,500

Bonus

Enhanced family leave policies

Cycle to work scheme

Season ticket loan

Pet lovers Friday

Enhanced sick pay

Study support

Additional annual leave including birthday off

Qualifications

• Experience in facilities management and health & safety roles essential.
• Proven track record in delivering high standards of customer service.

Responsibilities

• Manage a maintenance and housekeeping team across Rondo.
• Conduct site inspections and ensure compliance with health and safety standards.
• Promote effective client relationships and high customer satisfaction.

Skills

Facilities Management

Customer Service

People Management

Commercial Acumen

Job description

We’re searching for an incredible Building Services Manager!

Our Rondo luxury new Build to Rent development is a stylish new project offering residents amenities such as a Gym, Gym Studio, Cinema room, PDRs and Workspaces, Resident Lounges, Terraces, 24/7 concierge, and onsite maintenance.

This full-time role is based within the development. You will be responsible for ensuring the development meets all maintenance, health & safety standards, remains 100% compliant, and delivers exceptional customer service. You will manage a maintenance and housekeeping team across Rondo.

What do we offer?

- Competitive salary up to £43,500, plus bonus

- Enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support, and more

- Additional annual leave including your birthday off and a day when you buy your house

Want to know more?

“It's refreshing to work in a team where each person can genuinely make a difference. We're a rapidly growing business where our ideas are key to success!” – Rebecca Whitehead - Multi-City General Manager

What will you do?

• Effectively manage a team of 6
• Budget management
• Promote effective client relationships and high customer satisfaction
• Develop, implement, and monitor quality processes for compliance and continuous improvement
• Proactively address maintenance and cleaning issues, conducting site inspections
• Ensure risk assessments and method statements are in place
• Outline safe operational procedures, identifying hazards and recommending changes
• Oversee health and safety audits and follow-up actions
• Manage annual testing and training, maintaining records
• Drive performance through objective setting, personal development, team meetings, and reviews

What are we looking for?

• Experience in facilities management and H&S roles (essential)
• Property/residential experience (preferred)
• Experience managing contractors
• People management skills with a results-driven approach
• Proven track record in delivering high standards of customer service
• Strong commercial and financial acumen
• Knowledge of relevant regulations and best practices
• Proficiency in current Health, Safety, and Environment legislation

About us

urbanbubble is the North West’s leading property managing agent, redefining property management through community building, customer care, and innovation. Serving 14,000 residents and growing, we seek bold, ambitious, resourceful team members to manage and create communities. Join us and unleash your potential!

Interested? Apply now and be part of an organization that values its people at the heart of everything!

We are an equal opportunity employer and welcome applicants needing additional support during the recruitment process.

INDHIG

Apply now

An exciting opportunity has arisen for a Building Services Manager to join our team at Rondo, Stratford, London!