Building Safety Levy Administrator

South Norfolk and Broadland Councils; Norwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils are seeking a Building Safety Levy Administrator to support the administration of the new Building Safety Levy. You will assess levy information, determine liability, issue notices, and ensure accurate collection in line with legislation.

You will be the main contact for levy enquiries, maintain records, and help improve systems and processes across the team. Flexible hours and onsite parking are among benefits.

Qualifications

• Highly organised and customer-focused administrator with excellent attention to detail.
• Ability to manage a varied workload effectively.
• Experience in an administrative environment and using multiple IT systems.

Responsibilities

• Administering the end-to-end Building Safety Levy process.
• Determining levy chargeability and liability.
• Issuing levy determination notices and payment certificates.
• Conducting spot checks on levy submissions and reviewing evidence.
• Maintaining accurate records across IT and financial systems.
• Responding to levy-related enquiries from developers and colleagues.
• Preparing quarterly management information returns and MHCLG revenue transfers.
• Identifying opportunities to improve processes and documentation.

Skills

Organised

Customer-focused

Attention to detail

Administrative experience

Multi-IT systems

Strong communication

Job description

We're looking for a Building Safety Levy Administrator to join our CNC Building Control team and play a key role in supporting the administration of the new Building Safety Levy.

This is an opportunity to join a collaborative team at the forefront of building safety reform, helping to ensure the accurate collection and administration of levy payments whilst supporting developers, colleagues and stakeholders through a range of technical and administrative processes.

About the Role

As our Building Safety Levy Administrator, you will be responsible for administering the Building Safety Levy process from start to finish. You'll assess levy information, determine liability and chargeability, issue notices and payment certificates, conduct compliance checks, and help ensure that levies are collected accurately and efficiently in line with legislation and financial protocols.

You will be a key point of contact for levy-related enquiries, providing clear advice and support to developers and internal teams, while maintaining accurate records and contributing to the continuous improvement of systems and processes.

What You'll Be Doing

• Administering the end-to-end Building Safety Levy process.
• Determining levy chargeability and liability.
• Issuing levy determination notices, payment certificates and refunds where required.
• Conducting spot checks on levy submissions, including reviewing plans and supporting evidence.
• Maintaining accurate records across relevant IT and financial systems.
• Supporting review requests and coordinating revised levy calculations.
• Preparing quarterly management information returns and revenue transfers to the Ministry of Housing, Communities and Local Government (MHCLG).
• Responding to levy-related enquiries from developers and colleagues.
• Building effective working relationships with internal teams and external stakeholders.
• Identifying opportunities to improve processes, systems and documentation.

About You

You will be a highly organised and customer-focused administrator with excellent attention to detail and the ability to manage a varied workload effectively. You will have experience working in an administrative environment, be confident using multiple IT systems simultaneously, and possess strong communication skills to deal with customers and stakeholders through a variety of channels. You will be able to handle enquiries professionally, resolve issues sensitively, and maintain accurate records whilst working to deadlines. A flexible and adaptable approach is essential, along with the ability to prioritise competing demands and work collaboratively with colleagues.

Closing Date: 7th September 2026

Interview Date: 21st September 2026

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance.

As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

• free onsite parking
• employee discounts
• a competitive holiday allowance
• wellbeing initiatives
• the opportunity to join the Local Government Pension Scheme

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.