Building Operations Coordinator

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Building Operations Coordinator to support the Integrated Facility Management team on a London-based client site. The role focuses on coordinating hard services, maintenance planning, and service partner management to ensure smooth facility operations.

You will report to the Facilities Manager and work with technicians, engineering teams, and client stakeholders while upholding safety standards and regulatory requirements.

Qualifications

• Knowledge of statutory and regulatory maintenance requirements for assets.
• Experience in building operations or facilities management.
• Fluency in English and good communication skills.
• Budgeting and cost-control experience is a plus.

Responsibilities

• Be the single point of contact for site hard services.
• Create and follow up Preventive Maintenance Plan for the client.
• Supervise and attend to unplanned maintenance activity.
• Follow up on maintenance planned by Landlord and attend monthly meetings.
• Manage and supervise building technicians: room setups, requests, holidays, backups.
• Handle CMMS tickets and service requests within agreed SLAs.
• Manage key service partners for maintenance and procurement.

Skills

Problem solving

Decision making

Fluent English

Interpersonal skills

Attention to detail

Customer focus

Assertiveness

Reception experience

Education

Diploma/degree level in technical discipline

Tools

Corrigo CMMS

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**We are looking for a Building Operations Coordinator for our Integrated Facility Management business line on our Amazon account dedicated team.****About JLL**We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!**Role Purpose**Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Building Operations Coordinator will manage a range of hard services and provide the necessary support to ensure the efficient and effective running of the site.**What this job involves**- Be the Single Point of contact for site hard services on site.- Creation and follow up of Preventive Maintenance Plan for the client- Supervision and attendance to unplanned maintenance activity- Follow up on maintenance planned by Landlord and attends monthly meetings- Management and supervision of JLL building technicians: Visual and Site Inspection meeting rooms set-ups, request from customers/employees, holidays and back up- Response and follow up of requests on Tickets via CMMS (via internal tool) requests within agreed SLA’s- Management of all engineering related Corrigo (CMMS) transactions related to hard services work orders- Management of key service partner for maintenance:* PPM* Reactive maintenance* Project activity* Raising PO’s, following spends, and financial report to JLL/client finance team* Identify, document and implement cost avoidance and cost-savings opportunities related to engineering and hard services.- Proactively managing and tracking of spare parts with Key Service Partner stock including but not limited to:* Bulbs* Filters* Power supplies- Tracking of utility usage (electric, water, gas) and reporting to client- Oversee Building Operating and Maintenance manuals- managing updates when necessary – all maintenance standard operating procedures...- Collaboration with engineering and EHS leadership to ensure compliance with JLL and GREF safety and compliance programs - maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training- Small Project Management - Creation of Budget & Activity Plan for Site Improvements with reporting to client such as:* Refurbishments* Renovations* Expansions* Order of desk furniture- Site Inspections with the building technicians and not limited to:* Support of daily/quarterly/annually site inspections* Heating, ventilation, air conditioning* Landscaping (when present)- Deputise / provide cover for Assistant Facilities Manager / Facilities Manager when appropriate.- All other tasks and duties as assigned***Every day is different, and in all these activities, we’d encourage you to show your ingenuity.*****Sounds like you? To apply you need to have:**- Knowledge of statutory and regulatory maintenance requirements for Clients assets as well as of Contract Management.- Problem solving- Good decision making- Fluency in English required- Spreadsheet and word processing- Customer focused- Good inter-personal skills- Assertive- Attention to detail- Previous experience of working within a in a high profile corporate environment- Previous reception or hospitality experience- Education: Diploma/degree level in technical discipline – is a plus**What you can expect from us**You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...*Apply today at jll.com/careers.*