About The Role
We are looking for an experienced building manager to join our team! As the building manager, you will be responsible for coordinating and managing arrangements within the centre on a day-to-day basis to ensure the smooth running of the building. You will act as a central point of contact for all tenants, building users, contractors, and the Landlord, ensuring that the SBFM cleaning team carries out their tasks to the highest standards.
Duties And Responsibilities
- Representation & Decision-Making: Act as a professional representative of SBFM, balancing the interests of the landlord and tenant leaseholders in daily building management. Empowered to make site-related decisions within agreed boundaries.
- Facilities & Building Services: Oversee the delivery of facilities and building services for a multi-occupancy building, ensuring smooth operations.
- Stakeholder Relations: Build and maintain positive relationships with internal and external stakeholders, including suppliers and contractors.
- Cleaning Standards: Conduct regular checks on cleaning team standards, including monthly stock checks and ordering when necessary. Ensure attendance and cleanliness standards are maintained.
- Correspondence Management: Manage incoming correspondence, telephone calls, emails, and recorded deliveries promptly and professionally.
- Contractor Oversight: Oversee all contractors and liaise with the landlord and tenants regarding service contracts as required.
- Health & Safety: Take responsibility for health and safety issues, ensuring the safety and well-being of all staff, visitors, and patients using the facilities. Ensure regular fire training is carried out and that the fire alarm is tested weekly, with up-to-date records kept on-site.
- Inductions: Conduct building and health & safety inductions for staff, work-related visitors, and contractors.
- Regular Checks: Carry out weekly checks on water, lighting, and equipment, and report any anomalies using the client helpdesk portal.
Qualifications And Skills
- Professionalism & Presentation: Maintain a smart appearance and a positive, proactive attitude.
- Discretion & Sensitivity: Handle confidential matters with care and respect individual circumstances.
- Legislative Knowledge: Understand relevant legislative requirements for premises management.
- Organisational Skills: Demonstrate excellent organisational abilities and attention to detail.
- Team Collaboration: Work effectively as part of a team and independently when required.
- Customer Focus: Prioritise customer needs and satisfaction in service delivery.
- Initiative & Flexibility: Adapt to changing situations and take proactive steps as necessary.
- IT Literacy: Proficient in Microsoft Office Suite and other relevant software for facilities management.
Commitment to SBFM Values
- Be a Good Person: We give people opportunities and embrace their inherent goodness. We are open-minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team: Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently: We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors and push boundaries for sustainable growth.
- Make an Impact: It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone because at our core, we are passionate and love to win.
It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone because at our core, we are passionate and love to win.
About Us
Our company recognises and values the enriching benefits that equality, diversity, and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled, and neuro-diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other, and we believe diversity is key to achieving this goal.