Building Manager

Hines; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player seeks a dedicated Building Manager to oversee the comprehensive management of a diverse property portfolio. In this pivotal role, you'll ensure first-class service delivery across cleaning, security, and administrative services while maintaining compliance with health and safety regulations. Your expertise in property management and client relations will be essential in fostering transparent relationships and ensuring operational excellence. Join a forward-thinking company where your skills will contribute to shaping the future of property management in the UK.

Qualifications

• Experience managing property and liaising with clients and authorities.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee day-to-day management and service delivery for the property.
• Ensure compliance with Health & Safety regulations and manage staffing levels.

Skills

Property Management

Client Liaison

Health & Safety Legislation Knowledge

Communication Skills

Numerical Skills

Organizational Skills

Teamwork

Initiative

Tools

Excel

Word

MS Outlook

Job description

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.

Helix - A Hines Company

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totaling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. For further information, please visit Helix's website.

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering and customer-centric approach in the UK.

Responsibilities

The Building Manager will be responsible for all aspects of the day-to-day management and first-class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone, and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary. Responsibilities include, but are not limited to:

• Maintain and manage the client's property in a cost-efficient manner.
• Protect the interests of the client / Helix as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times.
• Total familiarisation with all layouts and systems for the building.
• Liaise with the Facilities Manager to ensure compliance with all H&S regulations and legal requirements at the building.
• Ensure that staffing levels are adequate and provision is made for emergency and out of hours cover.
• Maintain the highest standards of professionalism and Facilities and Property Management at all times.

Qualifications

Minimum Requirements include:

• Experience with managing property
• Experience of liaising with clients, tenants, consultants, and local authorities
• Knowledge of current Health & Safety legislation
• Good knowledge of buildings, maintenance, and service
• IOSH
• Similar experience within a competitor company
• Basic understanding of commercial leases / service charges
• Strong communication skills, both verbal and written
• Good numerical skills including computer literacy (Excel, Word, MS Outlook)
• Ability to work alone or as part of a team
• High level of organisational and administrative skills
• Proven track record in managing staff/contractors
• Able to use initiative and take responsibility
• Ability to work under pressure