Building Manager

Andersen James Group; London; On-site; GBP 50,000 - 60,000; Full time

Job summary

An exciting opportunity for an Operations Manager to oversee a flagship commercial estate in Shoreditch, London. The role involves managing complex service delivery, stakeholder engagement, and operational excellence in a high-profile environment. This position offers a chance to contribute to sustainability goals and lead a high-performing team.

Qualifications

• Experience managing complex service delivery in a commercial estate.
• Proven ability to manage a significant service charge budget.

Responsibilities

• Lead delivery of facilities and building services.
• Manage contracts across cleaning, security, and maintenance.
• Ensure compliance with statutory and internal policies.

Skills

Stakeholder Engagement

Operational Management

Budget Management

Sustainability Initiatives

Job description

This range is provided by Andersen James Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Andersen James Group

Connecting FM professionals with landlords, managing agents and service providers UK wide - Trusted Recruitment Partner

Take the lead on one of London’s most high-profile commercial buildings

An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a flagship, multi-tenanted commercial estate in Shoreditch. This is a high-visibility role requiring a proven operator with the capability to manage complex service delivery, high stakeholder expectations, and a large-scale urban estate.

Why consider this opportunity?

• Prime location: Situated in the heart of Old Street, this award-winning scheme comprises over 300,000 sqft of high-spec office, retail and leisure space.
• Trophy asset: A flagship destination requiring best-in-class operational management and stakeholder engagement.
• Wide remit: Manage a significant service charge budget (£5.4m) and lead the performance of multiple third-party service providers.
• ESG & community: Contribute to the estate’s wider sustainability and corporate social responsibility goals.

Key Responsibilities

• Lead the delivery of all facilities and building services, ensuring seamless day-to-day operations.
• Manage contracts across M&E, cleaning, security, front of house, and building fabric maintenance.
• Ensure full compliance with statutory, H&S and internal policy obligations.
• Foster excellent occupier relationships and maintain strong communication channels.
• Monitor budgets, manage service charges and lead monthly partner performance meetings.
• Oversee sustainability initiatives, utilities management and emergency preparedness.
• Deputise for the Estate Manager and support additional sites across the portfolio as required.

This is a rare opportunity to join a high-performing estate team and take responsibility for the operational excellence of one of London’s most prominent developments.

For a confidential conversation or to express interest, please get in touch: [e-mail]

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other

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