Building Manager

Trusted Resource Solutions; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the Build to Rent sector is seeking a Building Manager to lead their onsite team in Edinburgh. The role focuses on operational excellence, resident experiences, and team leadership within a luxury environment. Ideal candidates will have property management experience and a strong customer service focus.

Benefits

Great pay and benefits

Opportunity for career progression

Luxury working environment

Qualifications

• Experience in the BTR, PBSA, property management, hospitality, or leisure sectors at a managerial level.
• Strong leadership qualities with an ability to inspire teams.
• Passionate about customer service with a resident-first mindset.

Responsibilities

• Managing cross-functional teams to deliver high service standards.
• Ensuring compliance with health and safety regulations.
• Overseeing operational budget and financial efficiency.

Skills

Leadership

Customer Service

Operational Excellence

Budget Management

Organisational Skills

Education

Experience in property management or hospitality

Job description

We're excited to be recruiting for an experienced Building Manager on behalf of one of our prestigious clients in the Build to Rent (BTR) sector. This is an incredible opportunity for someone who's passionate about leadership, operational excellence, and delivering an exceptional resident experience.

What's in it for you?

• Great pay and benefits
• An opportunity to work for a successful and growing company
• A chance to lead a talented and dynamic team
• A luxury working environment
• Good career progression potential
  
  

What will you be doing?

As a Building Manager, you'll be the driving force behind the onsite team, ensuring excellence across all departments, including Customer Service, Facilities Management, Health & Safety, and Leasing. You'll play a crucial role in delivering a world-class customer experience, managing budgets, and ensuring the smooth operation of the site.

Your Main Responsibilities Will Include

• Leadership: Managing and inspiring cross-functional teams to deliver a high standard of service across all areas.
• Operational Excellence: Overseeing daily operations, ensuring compliance with statutory obligations, and maintaining high standards of health and safety.
• Budget Management: Taking responsibility for the residential operating budget and ensuring financial efficiency.
• Site Mobilisation: Working alongside the central mobilisation team to prepare the development for operation, including recruiting and onboarding teams.
• Process Improvement: Collaborating with the Regional Head of Operations to implement business process improvements and develop internal standard operating procedures.
• Customer Service: Creating a seamless resident experience by addressing challenges and consistently delivering exceptional service.
  
  

What We're Looking For

You'll Thrive In This Role If You

• Have experience in the BTR, PBSA, property management, hospitality, or leisure sectors at a managerial level.
• Are passionate about customer service and have a resident-first mindset.
• Understand the challenges of managing a large building or estate and have knowledge of statutory obligations and health and safety regulations.
• Possess excellent leadership qualities, with the ability to inspire and engage your team.
• Communicate clearly, confidently, and calmly, even under pressure.
• Are highly organised, methodical, and capable of meeting tight deadlines.
• Maintain confidentiality when handling sensitive information.