Building Craftsman Carpenter

Serco Group Plc; Colney; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Internal training courses

Mentoring opportunities

Wellbeing support

Staff discounts

Volunteering day

Job summary

Serco Group Plc is seeking a Carpenter to join the Estates team at the Norfolk and Norwich University Hospital. You will perform maintenance, repairs and refurbishment works, ensuring a safe and functional hospital environment for patients, staff and visitors.

In this role you will diagnose defects, maintain records and support on new works with supervision. You will contribute to audits and on-call rota; training and development are encouraged, and a wide range of internal courses and benefits

Qualifications

• NVQ Level 2 minimum or City and Guilds qualification, apprenticeship, relevant certification or equivalent practical experience within a building trade.
• Proven knowledge of building maintenance, repair techniques and construction methods.
• Ability to identify faults, assess issues and determine practical solutions.
• Strong organisational skills and the ability to prioritise workload effectively.
• Good communication skills and a collaborative approach to working with colleagues and customers.
• Ability to work under pressure, use your own initiative and adapt to changing priorities.
• Commitment to high standards of health and safety and customer service.

Responsibilities

• Carry out building maintenance, repairs and refurbishment works within your core trade discipline.
• Complete planned and reactive maintenance activities across the hospital estate.
• Assist with other trade activities where required, following appropriate training and supervision.
• Work independently to diagnose building fabric defects and implement effective solutions.
• Support new works and improvement projects as directed by supervisors and management.
• Maintain accurate records, timesheets and other work-related documentation.
• Contribute to audits, surveys and inspections as required.
• Participate in the emergency on-call rota and respond to urgent maintenance issues.
• Support the development and induction of apprentices, trainees and new colleagues.
• Comply with all health and safety policies, procedures and legislation.

Skills

Building maintenance

Repair techniques

Organisational skills

Communication

Health & safety

Customer service

Education

NVQ Level 2 or City and Guilds qualification

Job description

As a Carpenter in our Estates team at Norfolk and Norwich University Hospital, you'll help maintain and improve a critical healthcare environment that supports patients, visitors and healthcare professionals every day. Your expertise will ensure the hospital's buildings remain safe, functional and fit for purpose.

Our work touches lives, and your work has purpose. From carrying out repairs and maintenance to supporting new works projects, you'll play an important role in creating and maintaining environments where healthcare can be delivered effectively.

Working alongside a dedicated team, you'll have opportunities for growth while making a positive impact on the community we serve.

What you'll do as a Carpenter

• Carry out building maintenance, repairs and refurbishment works within your core trade discipline.
• Complete planned and reactive maintenance activities across the hospital estate.
• Assist with other trade activities where required, following appropriate training and supervision.
• Work independently to diagnose building fabric defects and implement effective solutions.
• Support new works and improvement projects as directed by supervisors and management.
• Maintain accurate records, timesheets and other work-related documentation.
• Contribute to audits, surveys and inspections as required.
• Participate in the emergency on-call rota and respond to urgent maintenance issues.
• Support the development and induction of apprentices, trainees and new colleagues.
• Comply with all health and safety policies, procedures and legislation.

NVQ Level 2 minimum or City and Guilds qualification, apprenticeship, relevant certification or equivalent practical experience within a building trade.

• Proven knowledge of building maintenance, repair techniques and construction methods.
• Ability to identify faults, assess issues and determine practical solutions.
• Strong organisational skills and the ability to prioritise workload effectively.
• Good communication skills and a collaborative approach to working with colleagues and customers.
• Ability to work under pressure, use your own initiative and adapt to changing priorities.
• Commitment to high standards of health and safety and customer service.

Permanent, Full Time (Monday to Friday with participation in an emergency on-call rota as required)

£30,785 per annum + excellent benefits

Ready to impact a better future?, 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years' service)

• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.