Bug Bounty Analyst

Global Payments; Leicester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Global Payments seeks an experienced Bug Bounty Analyst to join its Security Operations team to manage and drive the Bug Bounty Program. You will coordinate triage, remediation, and retesting of findings reported by researchers, and work with multiple business lines to mature the program and secure assets.

The role emphasizes collaboration with risk, legal, and privacy teams, ensuring timely remediation and clear communication with stakeholders across technical and non-technical audiences.

Qualifications

• Bachelor's degree in Computer Science, Info Security, or related field, or relevant work experience.
• Minimum 2 years relevant experience with vulnerability management or in Bug Bounty program handling.
• Knowledge of network operations or engineering on Unix/Linux/Mac/Windows; familiar with security operations and SIEM.
• Experience with vulnerability scanners, remediation coordination, and incident response.

Responsibilities

• Assess and support severity assignment on reported vulnerabilities/bugs per CVSS.
• Communicate findings to stakeholders, technical and non-technical.
• Coordinate remediation with white-hat researchers and remediation owners; retest.
• Suggest mitigation plans and timelines; track progress to completion.
• Collaborate with Risk Management and Legal/Privacy when data risk arises.

Skills

Vulnerability Management

Communication skills

Attention to detail

Security knowledge

Education

Bachelor's degree in Computer Science or Info Security

Tools

ServiceNow

JIRA

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments.

We’re looking for an experienced Bug Bounty Analyst to join our ever evolving team and help shape the future of global commerce.

About the Role

This role is an opportunity to work in an exciting, fast paced and complex industry in our Security Operations organization, and will play a vital role in the day to day management of our Bug Bounty Program.

As part of the Bug Bounty Coordination team you will be responsible for the assessment, coordination and remediation of findings reported through our Bug Bounty Program from hackers that participate in our programs. You will support ticket triage and ensure findings are reported to remediation owners in a timely manner while overseeing remediation efforts and retest. You will work closely with various lines of business and security champions across the organization to also mature the program and help secure Global Payments assets.

What You’ll Own

• Assess and support severity assignment on reported vulnerabilities/bugs in line with the Common Vulnerability Scoring System (CVSS)
• Effectively communicating vulnerability findings to stakeholders, including technical and non-technical audiences
• Developing strategies to address identified vulnerabilities, including mitigation plans and timelines
• Coordinate the remediation of findings from the organisation’s Bug Bounty & Vulnerability Disclosure Programs working directly with whitehat researchers
• Analyze findings to understand if our vulnerability scanners failed to identify them and work with the relevant to address any visibility gaps
• Identify missing security controls that could have mitigated the Bug Bounty finding and ensure correction is tracked to completion
• Mature the program through the onboarding of new assets
• Works closely with Risk Management teams to document identified risks and issues highlighted through Bug Bounty Program
• Maintains a working knowledge of key data security frameworks and regulations such as PCI (Payment Card Industry)/Logical Security guidelines and models, HIPPA (Health Insurance Portability and Accountability Act), (GDPR) General Data Protection Regulation, PII (Personally Identifiable Information), NIST CSF (Cyber Security Framework)
• Collaborates with Legal and Privacy Offices when critical data is at risk as a result of a Bug Bounty finding
• Maintain and follow runbooks for day-to-day activities

What you’ll bring

Relevant Experience or Degree in: Bachelor's degree in Computer Science, Info Security, or related field. Or relevant work experience in a related field. Typically Minimum 2 Years Relevant Experience with Vulnerability Management or involved in Bug Bounty Program handling Knowledge of network operations or engineering or system administration on Unix, Linux, MAC (Message Authentication Code), or Windows; common security operations, intrusion detection systems, Security Incident Event Management systems, Penetration Testing, Web Application assessment, Secure Coding practices, Cloud Technologies.

Preferred Qualifications

Professional security certifications such as CompTIA Security+ or CompTIA PenTest, Systems Security Certified Practitioner (SSCP), or CISM(Certified Information Security Manager), or CISA(Certified-Information-Systems-Auditor) or CEH (Certified Ethical Hacker) Certified Secure Software Lifecycle Professional (CCSLP) or GIAC Web Application Defender (GWEB) or eJPT (eLearnSecurity Junior Penetration Tester), OSCP (Offensive Security Certified Professional) Knowledge of industry standard security compliance programs PCI (Payment Card Industry), GDPR (General Data Protection Regulation), NIST Cyber Security Framework etc.) Experience working with ticketing systems such as ServiceNow and/or JIRA

What Are Our Desired Skills and Capabilities?

Strong verbal and written communication skills. Attention to detail - reads and actively listens with an eye for detail. Demonstrated ability to effectively communicate ideas and persuade others to accomplish challenging goals and objectives. Ability to facilitate meetings and enable discussions that lead to resolution and communicate results. Vulnerability Management - knowledge with a proven record of assessing application and infrastructure vulnerabilities; understanding exploit methodologies. Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgement within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work; however can work independently where required. Industry Knowledge - Continued self-education of new and emerging threats and vulnerabilities and relevant processes, controls, or technologies to mitigate them.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Global Payments Inc. is an equal opportunity employer.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement: Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].