Brokerage Operations, Consultant

The Northern Trust Company; Greater London; On-site; GBP 42,000 - 66,000; Full time

Job summary

Northern Trust is seeking an Operations professional to join our Agency Brokerage business, providing post-trade support to Sales and Trading teams and servicing a panel of institutional clients. The role is on the Trading Floor within Global Capital Markets and focuses on the post-trade lifecycle from trade allocation through to pre-matching and settlement globally.

The successful candidate will work in a fast-paced, client-facing environment with multiple stakeholders and time-sensitive

Qualifications

• Experience within capital markets, brokerage operations, trade support or a related operational environment.
• Strong understanding of post-trade processing, settlement and reconciliation.
• Excellent written and verbal communication to interact with Trading, Sales and Operations teams.

Responsibilities

• Provide day-to-day operational support across the post-trade lifecycle, including trade allocation, pre-matching, settlement and reconciliation.
• Support brokerage transactions across global markets and a range of asset types.
• Review transactions, positions, cash activity, account records and related data to ensure accuracy, completeness and timely processing.
• Investigate and resolve straightforward trade, settlement and reconciliation issues, escalating more complex matters where appropriate.
• Monitor transactions against settlement deadlines, client service expectations and operational control requirements.
• Support institutional clients, accounts and transactions while maintaining a high standard of service.
• Work closely with Sales and Trading, Operations and other internal stakeholders to coordinate activity and resolve issues.
• Maintain appropriate operational controls and ensure activity is completed in line with established policies, procedures and regulatory requirements.
• Identify opportunities to improve workflows, controls, processes and operational documentation.
• Provide informal guidance and support to newer team members where appropriate.

Skills

Capital markets

Brokerage operations

Trade support

Analytical skills

Attention to detail

Time management

Regulatory awareness

Communication

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/Department

We are looking for an Operations professional to join our Agency Brokerage business, providing operational trade support to our Sales and Trading teams and servicing a panel of institutional clients.

The role sits within Global Capital Markets and is based on the Trading Floor, working as part of a dynamic, client-facing team.

The position focuses on the post-trade lifecycle, supporting activity from trade allocation through to pre-matching and settlement across global markets. The successful candidate will work across a range of asset types and support the associated reconciliation, exception management and operational control activities.

This is a hands-on operational role suited to someone with experience in capital markets, brokerage operations, trade support or a related environment, who is comfortable working in a fast‑paced environment with multiple stakeholders and time‑sensitive transactions.

Key Responsibilities

• Provide day-to-day operational support across the post-trade lifecycle, including trade allocation, pre-matching, settlement and reconciliation.
• Support brokerage transactions across global markets and a range of asset types.
• Review transactions, positions, cash activity, account records and related data to ensure accuracy, completeness and timely processing.
• Investigate and resolve straightforward trade, settlement and reconciliation issues, escalating more complex matters where appropriate.
• Monitor transactions against settlement deadlines, client service expectations and operational control requirements.
• Support institutional clients, accounts and transactions while maintaining a high standard of service.
• Work closely with Sales and Trading, Operations and other internal stakeholders to coordinate activity and resolve issues.
• Maintain appropriate operational controls and ensure activity is completed in line with established policies, procedures and regulatory requirements.
• Identify opportunities to improve workflows, controls, processes and operational documentation.
• Maintain clear and accurate procedures and support the implementation of operational improvements.
• Build effective working relationships across the Capital Markets business and wider Operations teams.
• Provide informal guidance and support to newer team members where appropriate.

Skills/Qualifications

• Experience within capital markets, brokerage operations, trade support or a related operational environment.
• Good understanding of the trade lifecycle, particularly post-trade processing, settlement and reconciliation.
• Experience supporting brokerage or capital markets transactions is desirable.
• Strong analytical and problem‑solving skills, with the ability to investigate and resolve operational issues.
• Excellent attention to detail, particularly when reviewing transactions, positions, cash movements and reconciliations.
• Strong organisational skills with the ability to manage multiple priorities and time‑sensitive activities.
• Good understanding of operational risk, controls and the importance of following established policies and procedures.
• Strong written and verbal communication skills with the ability to work effectively with Trading, Sales, Operations and other stakeholders.
• Comfortable working independently on assigned responsibilities while contributing effectively within a team environment.
• Ability to identify opportunities for process improvement and contribute to practical solutions.
• Knowledge of applicable regulatory requirements within capital markets operations would be beneficial.
• Relevant licences or professional certifications may be required depending on the specific responsibilities of the position.

Work Authorization

Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale‑up Worker visas, Temporary Worker visas, and other employer‑sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and col