Broker Support

Gallagher; Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen im Bereich Rückversicherung sucht einen dynamischen Mitarbeiter für das Asia Pacific Team in Ipswich. In dieser spannenden Rolle werden Sie die Möglichkeit haben, mit einem engagierten Team zusammenzuarbeiten und die Bedürfnisse der Kunden zu verstehen. Sie werden aktiv an der Planung von Erneuerungen teilnehmen und die Koordination der Arbeitsabläufe übernehmen, um sicherzustellen, dass die Kunden die bestmögliche Unterstützung erhalten. Wenn Sie eine Leidenschaft für die Branche haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die richtige Gelegenheit für Sie.

Qualifications

• A-Level oder gleichwertige Ausbildung erforderlich.
• CII Qualifikationen oder in Ausbildung sind von Vorteil.

Responsibilities

• Unterstützung von Produzenten und Brokern bei der Platzierung und Betreuung von Kunden.
• Verbesserung der Kundenbeziehungen durch zuverlässige und qualitativ hochwertige Unterstützung.

Skills

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

IT-Kenntnisse (Microsoft Office)

Beziehungsaufbau

Zeitmanagement

Education

A-Level oder gleichwertig

CII Qualifikationen oder in Ausbildung

Job description

Introduction

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are looking for a dynamic and proactive individual to join our Asia Pacific Team in Ipswich!

Within this role, you will provide support to Producers and Brokers in placement and servicing of our clients. You will have daily interactions with our colleagues in Ipswich, London, Mumbai, and other regional offices, as well as with our clients and reinsurers. Travel to London may be required at times.

The business unit handles proportional and non-proportional reinsurance contracts for our clients based across Asia and the Pacific.

How you'll make an impact

• Understand the client’s business and their reinsurance programmes, working with the placing team to understand specific client requirements
• Participate in renewal planning, anticipating and preventing issues
• Lead and coordinate workflow around seasonal renewals for assigned accounts
• Improve client relationships by supervising the delivery of reliable, high-quality, and timely billing and administrative support
• Coordinate adherence to CEM requirements and controls for clients, the market, and third parties
• Develop and maintain close relationships with Brokers & Account Executives
• Act as the primary contact to Brokers, supervising support matters
• Oversee market security information on reinsurers, checking compliance and financial positions
• Review marketing sheets for Broking Team
• Check data, statistics, and information packs supporting client reinsurance placements
• Liaise with Compliance / Sanctions Team on sanctions checks
• Connect efficiently with stakeholders, internal and external
• Support creation of slips/endorsements
• Ensure files are complete and accurate
• Maintain contract records within transactional broking systems
• Generate and issue evidence of cover, debit notes, and instructions
• Coordinate reinsurance contract queries and billing
• Maintain regular contact with colleagues for technical support
• Handle and resolve client and reinsurer queries
• Produce contractual documentation timely and accurately
• Keep files orderly electronically within CEM guidelines
• Share knowledge proactively with team members for optimal client results

About You

• Educated to A-Level standard or equivalent
• CII qualifications or studying towards would be helpful
• Reinsurance or industry knowledge is advantageous but not essential
• Intermediate IT skills (Microsoft Office)
• Good communication skills (written and verbal)
• Attention to detail
• Ability to coordinate and prioritize tasks
• Collaborative, team-oriented, and autonomous work ethic; willing to learn and grow
• Strong relationship-building skills with clients and brokers
• Good time management skills
• Eligible to work in the UK