Broker Support

TN United Kingdom; Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Broker Support to join their EMEA team in Ipswich. This role involves providing critical support to Producers and Brokers, ensuring accurate information flow and compliance throughout the reinsurance process. You will engage with various stakeholders to enhance client service delivery and maintain essential contract records. With a competitive salary and a comprehensive benefits package including generous holiday and pension contributions, this opportunity is perfect for those looking to grow their career in the insurance sector. Join a dynamic team where your contributions will make a significant impact.

Benefits

25 Days Holiday

Defined Contribution Pension Scheme

Life Insurance

Income Protection

Health Cash Plan

Gym Discounts

Shopping Vouchers

Volunteering Days

Qualifications

• Relevant insurance experience is essential.
• Must possess excellent interpersonal and communication skills.

Responsibilities

• Compile templates and ensure accuracy of received information.
• Liaise with Compliance Team on sanctions checks.
• Manage and resolve queries from clients and reinsurers.

Skills

Interpersonal Skills

Attention to Detail

Time Management

Microsoft Office Suite

Knowledge of Global Reinsurance Markets

Education

A Level Standard

ACII Qualification

Tools

Broking Systems

Job description

Overview

Gallagher Re is seeking to recruit a Broker Support to join our EMEA team. This position will be based in Ipswich, providing support to Producers, Brokers, and Technical Support colleagues in serving our clients. Our sophisticated approach to risk helps clients free up capital. We work with investors, reinsurers, and insurers to manage the equation between risk and return. Blending sophisticated analytics with deep institutional knowledge, we reveal new opportunities to increase performance.

How you'll make an impact

1. Compile templates to send to global offices to provide information and check the information received back is accurate
2. Assess market security information on carriers, checking compliance and financial positions
3. Build / Update marketing sheets for Broking Team
4. Produce data, statistics, and information packs in support of the placement of a client’s reinsurance programme
5. Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist
6. Effectively connect with various stakeholders, both internal and external
7. Work with Sales Team to ensure effective delivery of client service to clients
8. Support creation of slips / endorsements
9. Check files to ensure all information is present and accurate
10. Ensure contract records are accurately maintained within transactional broking system
11. Generate and issue evidence of cover, debit notes, and closing instructions
12. Review and interrogate reinsurance contracts to facilitate billing within agreed timescales
13. Maintain regular contact with colleagues on technical support/contracts
14. Manage and resolve queries from clients and reinsurers
15. Ensure compliance with Gallagher policies and GEM throughout the placement process
16. Produce contractual documentation to a high level and within timescales
17. Maintain files in an orderly manner electronically, ensuring these are within GEM guidelines

About You

• Educated to A level standard
• Working towards or qualified in ACII (desirable)
• Relevant insurance experience
• Excellent interpersonal skills (written and verbal)
• Attention to detail
• Ability to coordinate and prioritise workloads with good time management skills
• Intermediate IT skills (Microsoft Office suite)
• Experience of using and managing broking systems appropriate to your office (desirable)
• Experience in supporting client service through process adherence
• Knowledge of global reinsurance markets
• Ability to work both independently and as part of a team

Compensation and Benefits

On top of a competitive salary, we offer a wide range of benefits, including:

• Minimum of 25 days holiday, plus bank holidays, with options to buy extra days
• Defined contribution pension scheme with Gallagher contributions
• Life insurance (4x your basic salary, with options to top-up to 10x)
• Income protection (up to 50% of your annual income)
• Health cash plan or Private medical insurance
• Additional benefits such as volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loans, shopping vouchers, family care, and more.