Broker Relationship Manager

DM Keith Ltd; Leeds; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Internal training

30 days annual leave incl. bank hols

Discount for servicing and repairs

Workplace pension scheme

Closed Easter, Christmas, Boxing Day &

New Year’s Day

£25 contribution to glasses

Cycle to work scheme

Job summary

Ringways Hire and Leasing Ltd in Leeds is seeking an Operations Manager to lead a team of six at our head office. You will analyse market trends, develop reports in Excel, and drive broker relations while coaching staff to deliver high-quality output.

The role requires strong presentation and communication skills, a proactive customer-focused approach, and the ability to manage pricing discussions and regular reviews with brokers.

Qualifications

• Experience in dealer, leasing or broker sectors.
• Strong Excel and reporting skills.
• Ability to lead and coach a sales team.

Responsibilities

• Analyse trends and create reports to inform strategy.
• Drive broker relations and liaise with customers on pricing.
• Lead from the front with monthly 121s to coach the team.
• Visit brokers to build client relationships and manage admin work.

Skills

Data analysis

Broker relations

Coaching

Leadership

Tools

Excel

Job description

Leeds, United Kingdom | Posted on 14/10/2026

We are looking for an Operations Manager to join our team at R ingways Hire & Leasing Ltd in Leeds

About the Business

Ringways Hire and Leasing Ltd (RHL) is part of the DM Keith Group. We are 1 of a small number of Terms Holders with Ford Motor Company and supply New Ford Cars and Commercials to the UK Broker network , you will be responsible for a team of 6 which are based at our Head Office in Leeds. We have had Terms with Ford longer than any other partner in the Contract Hire and Leasing Sector of the Market. As we continue to grow we have now extended our terms holdings with some other Manufacturers to develop our offerings, this is something we are keen to continue and develop.

DM Keith Group started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.

Our recruitment philosophy is that werecruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by ourFamily Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you!

About You

We’re looking for a confident, customer focused individual who has worked in one or all of the following dealer, leasing or broker experience who is now looking to continue their career development. The right candidate should have some relevant automotive experience, and a keen eye for analysing trends based upon their pre-existing knowledge. The chosen candidate will be able to analyse the trends to create reports, demonstrating strong Excel skills, and drive Broker relations whilst been comfortable conducting regular and meaningful reviews .

A target driven individual, who is self-assured in their ability to liaise with customers regarding pricing enquiries, and issue offers to customers. The right candidate will lead from the front, coaching , monitoring and carrying out monthly 121s ensuring the quality of the teams w ork output to are of the highest standard .

Our ideal candidate will be expected to visit Brokers to build and maintain client relationships; demonstrating a clear professionalism, partnered with an assertive approach to sales. There will be an expectation that the chosen candidate will work conscientiously and stay on top of all relevant administrative work and work alongside an established team to build the business.

What we offer:

• Internal training.
• 30 days annual leave inclusive of 8 bank holidays.
• Discount for servicing and repairs on your family and friend’s cars.A workplace pension scheme.
• If you have worked in retail previously, you will be glad to know we close Easter Sunday, Christmas day, Boxing Day and New Years Day.
• £25 contribution to glasses.
• Cycle to work scheme.

Hours

Monday- Friday 9:00-5:30

We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics.