Broker Operations Product Specialist

LMAX Group; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading company is seeking a Broker Operations Product Specialist in London to manage and support operational product-related projects. The role involves maintaining the functionality of trading platforms, collaborating with various departments, and ensuring accurate client information. This opportunity offers a dynamic work environment and requires strong technical and communication skills.

Benefits

25 days of holiday

Bonus

Pension contribution

Private medical, dental, and vision coverage

Life assurance

Critical illness cover

Wellness contribution program with access to ClassPass

Qualifications

• Experience with MT4 or MT5 preferred.
• Previous experience with bridge providers/plugins.
• Confident and proactive communicator.

Responsibilities

• Manage operational product-related projects.
• Provide ongoing technical support for LMAX API protocols.
• Ensure 24-hour functionality of MT4/MT5.

Skills

Proficiency in MS Office applications

Confident communication

Proactivity

Education

Experience with MT4 or MT5

Project or product management experience

Job description

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Broker Operations Product Specialist, London

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Client:

LMAX Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

41cf4710f3b0

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Broker Operations Product Specialist will manage the department related third party products, offer support to the Broker Operations team. The person will work closely with other departments to ensure a smooth provision of the service and support to the clients.

Main Duties & Responsibilities:

• Maintain the 24-hour functionality of MT4/MT5 and the bridge.
• Manage all operational product-related projects.
• Assist the Head of Broker Operations in providing support and training to the team.
• Manage, prioritise, escalate issues with other departments to prevent future inefficiencies
• Actively manage MT4/MT5 and the bridge for any new requirements, acting as an administrator for the business.
• Collaborate closely with the Treasury, Risk, Onboarding and Compliance departments to resolve issues and improve common processes and procedures.
• Ensure all databases are up-to-date and client information is accurate.
• Provide ongoing technical support for all LMAX API protocols, including FIX, Java API, rest API and .NET API.
• Oversee FIX integration and technical onboarding for clients.

Requirements

• Experience with MT4 or MT5 is preferred.
• Previous experience with multiple bridge providers/plugins.
• Project or product management experience.
• Prior experience in managing incidents.
• Excellent proficiency in MS Office applications.
• Confident and proactive in communicating with people at all levels.
• Reliable and willing to work antisocial hours to meet client requirements, solve their problems and encourage future business.
• 25 days of holiday
• Bonus
• Pension contribution
• Private medical, dental, and vision coverage
• Life assurance
• Critical illness cover
• Wellness contribution program with access to ClassPass