BRF Administrative Support Manager

crick; Greater London; On-site; GBP 41,000 - 50,000; Full time

Job summary

The Francis Crick Institute is seeking a capable Administrative Support Manager for the Biological Research Facility (BRF). You will lead the BRF administrative office, coordinate staff support, and collaborate with shipping, IT and finance to ensure smooth operations.

You will provide high-quality customer service to Crick users, oversee governance activities under ASPA, develop newsletters and policies, and assist the Senior Management Team with BRF projects, timelines and communication.

Responsibilities

• Lead on the provision of support to BRF staff and ensure smooth operations. Manage administrative office and support staff, coordinating shipping, IT and financial tasks.

Job description

Salary for this Role:

From £45,768 with benefits, subject to skills and experience

Job Title:

BRF Administrative Support Manager

Reports to:

Chris Staines

Closing Date:

23/Sept/2026 23.59 GMT

Job Description:

BRF Administrative Support Manager

Contract term: This is a full-time, permanent position on Crick terms and conditions of employment.

About us

The Francis Crick Institute is Europe's largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We've removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

The Biological Research Facility supports all animal research at the Crick through our comprehensive animal care and use programme. The Biological Research Facility provides the Crick's laboratory animal resource and technical services. High quality multidisciplinary in-vivo and ex-vivo research support is at the heart of the BRF's philosophy and operations. The BRF is committed to improving animal welfare, scientific quality, care of staff and transparency for stakeholders. The BRF teams integrate husbandry of multiple species within a range of facilities, using state of the art technologies, via talented and skilled members of staff.

About the role

The Biological Research Facility (BRF) at The Francis Crick Institute is looking for an Administrative Support Manager to lead and coordinate the administrative operations that underpin our facility and enable our scientific community to thrive. This is a varied sitting within the BRF Business Support Team. You will be responsible for the effective management, coordination and support of the BRF's administrative office and administrative support staff, while also contributing to the wider work of the team across areas including shipping, IT and financial support.

As a key point of contact for the BRF and its scientific users across the Crick, you will provide a professional, responsive and high-quality support service. Working with a high degree of independence, you will be expected to use your initiative, identify priorities and find practical solutions in a complex and fast-paced environment. Your ability to build strong relationships and provide excellent customer service will be central to your success.

You will play a key role in supporting the BRF's licensing and governance activities, including providing administrative and secretarial support to AWERB under the Animals (Scientific Procedures) Act 1986 (ASPA). You will ensure that documentation and administrative processes are well managed and meet both Crick standards and relevant legal and regulatory requirements.

As the Administrative Support Manager, you will take responsibility for developing and maintaining newsletters, policies, webpages and other communication materials, ensuring that important information is communicated clearly and effectively to colleagues and stakeholders. You will also work closely with the BRF Senior Management Team to coordinate and monitor a range of BRF projects. You will help keep projects on track, ensuring that outputs are delivered, timelines are met and activities remain within the required legal and regulatory scope. Your ability to coordinate multiple priorities, maintain oversight and bring people together will be vital.

We are looking for an organised, confident and solutions-focused professional who enjoys taking ownership and making things happen. You will have excellent communication skills, strong attention to detail and the ability to work effectively with people at all levels. You will be comfortable balancing day-to-day operational demands with longer-term projects and priorities, while maintaining a consistently high standard of service.

This is an exciting opportunity to take a central role in the business administration of a world-leading Biological Research Facility. Your work will directly support the people, processes and infrastructure that enable pioneering research at the Crick.

What you will be doing

These include but are not limited to:

• Leading on the provision of support to the BRF staff always looking to ensure they are informed and assist in smooth running of operations. This wi