Breast Imaging Support Assistant

Royal Wolverhampton NHS Trust; Park Village; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Wolverhampton NHS Trust is seeking a dedicated post holder to provide practical, clinical and administrative support within the Breast Imaging Department. You will assist radiographers and consultants, prepare rooms, and ensure safe, compassionate care throughout patient pathways at New Cross Hospital.

The role emphasizes patient dignity, privacy and clear communication, with a focus on infection prevention, confidentiality and flexible cross-site work to meet service needs.

Qualifications

• GCSE-level education including English Language and Maths.
• Experience in a caring or clinical environment.

Responsibilities

• Assist radiographers and consultants in imaging examinations and procedures.
• Prepare examination rooms, trolleys and clinical areas to support safe and efficient care.
• Chaperone patients during examinations in accordance with Trust policy.
• Support patients before, during and after examinations maintaining dignity, privacy and respect at all times.
• Maintain clean, safe and stocked environments that comply with infection prevention, health and safety requirements.
• Welcome and support patients, relatives and carers in a professional, compassionate and patient-centred manner.
• Provide reassurance, practical assistance and effective communication, responding appropriately to individual patient needs.
• Act as a first point of contact, managing enquiries and escalating concerns when required.
• Administrative duties including patient registration, appointment management, record maintenance and use of Trust information systems.
• Respond to telephone enquiries, maintain confidentiality and comply with information governance standards.
• Maintain stock levels, support audit and data collection and contribute to service improvements.
• Liaise effectively with multidisciplinary teams and support services to ensure efficient patient pathways.
• Participate in mandatory training, appraisal and continuing professional development.
• Demonstrate Trust values, uphold safeguarding responsibilities and work flexibly across Radiology services to meet service needs.

Skills

Excellent communication

Strong interpersonal skills

Patient-focused approach

Education

GCSE level (English and Maths)

Job description

Royal Wolverhampton NHS Trust is seeking a dedicated post holder to provide practical, clinical and administrative support within the Breast Imaging Department. You will assist radiographers and consultants, prepare rooms, and ensure safe, compassionate care throughout patient pathways at New Cross Hospital.

The role emphasizes patient dignity, privacy and clear communication, with a focus on infection prevention, confidentiality and flexible cross-site work to meet service needs.