Breakfast Supervisor

The Old Mill; Sway; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Share of Tronc up to £5,000 per year

Flexible shift patterns

Meal discounts (up to 33%)

Hotel accommodation discounts

Lifestyle card discounts (5,000+)

Development program

Refer a friend incentive (£1,000)

Service awards

Job summary

Upham Inns is seeking a Breakfast Supervisor to lead morning service across our pubs in the Southern England region. The role focuses on greeting guests, serving meals, clearing tables and handling special requests with energy and passion for service.

You will build strong relationships with guests and fellow team members while upholding high standards. We offer flexible shifts, an attractive hourly rate up to £12.50 plus a share of Tronc up to £5,000 per year, plus meal and hotel discounts and

Qualifications

• Customer-focused and energetic hospitality approach.
• Strong ability to lead and motivate a team.
• Excellent communication and relationship-building with guests.

Responsibilities

• Take responsibility for team work, leading and motivating team members.
• Hold pre-session briefings and train staff on new products and promotions.
• Assist in promotional activities and coach upselling.
• Address issues promptly with leadership guidance.
• Lead by example to deliver high levels of service at all times.
• Collaborate with kitchen and door teams to ensure consistent service.

Skills

Team leadership

Customer service

Upselling

Communication

Tools

POS system

Job description

If you are looking for a new challenge in a growing business where you can develop and grow, then read on!

We are looking for a Breakfast Supervisor to join our growing team.

What’s in it for you?

• Hourly rate will be up to £12.50 plus a share of Tronc this can be up to£5000per year
• Flexible shift patterns - We have full & part time hours available that can work around you.
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway
• Access to the lifestyle card – which will provide you with instant access to over5,000 discountsacross all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a100% free benefitfor our Upham Inn team members.
• Service Awards
• Refer a friend and chef recruitment incentives of up to £1000

A job you can enjoy

As a Breakfast Supervisor, You are in charge of greeting guests, serving meals, clearing tables and helping with any special requests or needs a guest they may have. You will need to be able to demonstrate passion and energy in focussed customer service and exceptional standards. You will build and maintain relationships with guests, team members and senior management alike.

Main responsibilities include:

• Take responsibility for team work, leading and motivating team members
• Hold pre session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
• Assist in implementing and driving promotional activities
• Support and coach team members to upsell
• Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
• Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
• Liaise with other departments Including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
• Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.

It’s an exciting time to join us!

Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.