Breakfast Assistant

Dakota Hotels; Newcastle upon Tyne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounts on stays and dining

Employee bonuses for referrals andTrip

Additional holiday day after first-ann

Meals on duty and uniform

Job summary

Dakota Hotels is seeking an outgoing Breakfast Assistant with waiting experience to deliver exceptional service to our guests at our Newcastle location.

You will take guest orders, serve tables, and work with the kitchen to ensure smooth service while maintaining knowledge of our menu and allergens. A positive, guest-focused attitude is essential.

We offer a supportive team, staff benefits, and opportunities for development within our growing UK brand.

Qualifications

• At least 1 year working experience in hospitality.
• Outgoing personality with effective communication skills.
• Willing to pour, serve and sell alcohol.
• Detail-oriented with pride in work and strong organisational skills.
• Flexible with shifts to meet business needs.
• Demonstrated understanding of our brand and desire to join the team.

Responsibilities

• Carry out waiter/waitress duties in Bar and Grill with table service and large tray taking.
• Provide personalised food and beverage recommendations to guests.
• Work closely with Kitchen to ensure smooth communication.
• Maintain knowledge of menu, including allergens, to guide guest choices.

Skills

Hospitality experience

Excellent communication

Outgoing personality

Teamwork

Job description

We are seeking an outgoing and enthusiastic individual with waiting experience for the role of Breakfast Assistant to deliver exceptional service to our guests.

PRIMARY ROLE RESPONSIBILITIES

• Carry out the role of a waiter/waitress in our Bar and Grill, providing table service, taking guest orders and running large trays of delicious food to guest tables.
• Create memorable dining experiences through genuine conversation with personalised food and beverage recommendations
• Work closely with the Kitchen team to ensure the effective flow of communication.
• maintain a comprehensive knowledge of our food and beverage menu, including allergens, to guide guests choices

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• have an outgoing personality with effective communication skills.
• Willing and able to pour, serve and sell alcohol.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserieGrillsand upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, andNewcastlewith morein our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’in the industry,demonstratingour success in developing talent.