Breakfast Assistant

Recruit Genie; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts

Refer-a-friend bonus

Additional holiday

Meals on duty

Uniforms provided

EAP program

Mental health champions

Flexible working

Development opportunities

Job summary

Dakota Hotels is seeking a Breakfast Assistant to support our morning service. You will greet guests, serve beverages and toast, take orders, and deliver meals with a smile.

In this role, you will act as a section waiter/waitress, provide personalised recommendations, and work closely with Bar and Kitchen teams to ensure smooth communication. A sociable, early-start mindset is essential.

Qualifications

• At least 1 year working experience in hospitality.
• Previous waiting or coffee shop experience is strongly preferred.
• Outgoing personality with effective communication skills.
• Ability to work at pace and be proactive during your shift.
• Detail-oriented with pride in work.

Responsibilities

• Greet guests as they enter the Grill and serve tea, coffee and toast.
• Take breakfast orders and provide table service, delivering meals to tables.
• Offer personalised dish and beverage recommendations to guests.
• Coordinate with Bar and Kitchen to ensure smooth communication.
• Maintain knowledge of the breakfast menu, including allergens.

Skills

Guest service

Communication

Teamwork

Hospitality experience

Early mornings

Job description

We are seeking a morning person and outgoing personality for the role of Breakfast Assistant to work our Breakfast service. Typically finishing by midday, this role is ideal for those with evening commitments.

PRIMARY ROLE RESPONSIBILITIES

• Greet all guests as they come into the Grill, offering and serving tea, coffee and toast before taking their breakfast order.
• Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
• Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishes.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• A sociable person who enjoys early morning starts.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserieGrillsand upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, andNewcastlewith morein our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’in the industry,demonstratingour success in developing talent.