Brasserie Waiter/Waitress

InterContinental Hotels Group; London; On-site; GBP 29,000; Full time

Job summary

Join a leading hotel brand as a Waiter/Waitress at Kimpton Fitzroy London, where you'll create memorable experiences for guests. With immediate starts available, we offer competitive salaries, excellent benefits, and the chance to work within a dynamic and engaging team environment. We're looking for individuals with a passion for service and a desire to connect with guests. Don't miss the opportunity to enhance your career in hospitality in the heart of London!

Benefits

28 days holiday per year (increasing to 33 days)

Access to Wagestream financial wellbeing app

Free meals prepared by skilled chefs

Worldwide employee hotel room discounts

Food and Beverage discounts

Employee assistance programme 24/7

Regular sporting and social events

Support for personal and professional growth

Qualifications

• Experience in a similar role as Barista, Waiter/Waitress, or Bartender.
• Passionate about guest interactions and service.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Serve food and beverages to guests with a positive attitude.
• Handle customer queries and concerns efficiently.
• Work closely with the kitchen team for timely order delivery.

Skills

Guest Service

Communication

Teamwork

Adaptability

Positive Attitude

Job description

Hotel Brand: Kimpton
Location: United Kingdom, London

Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE

At Kimpton Fitzroy Londonwe are looking for a Waiter/Waitress to join us in Fitz’s Brasserie Russell Square. with an Immediate start!

Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq. features three opulent spaces with unique personalities. Fitz’s Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz’s Bar & Parlour, a glamorous drinking dean and all-day parlour. Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two). Here local foodies and intrepid travellers alike gather to create memorable tales.

Join us to help create a London experience like no other!

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2 minute walk from Russell Square tube station where the Piccadilly line runs 24hrs a day on Fridays and Saturdays!

As a Waiter/Waitress, we will support you to:

• Be yourself- bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count– you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

As a Waiter/Waitress your main duties and responsibilities will be serving our guests food and beverages with a positive attitude, dealing with customer queries or concerns. Working alongside our kitchen team to ensure timely delivery of orders and driving the business forward. You are people focused putting the needs of our guests first. You are, motivated, and engaged ensuring great service standards are maintained and most of all you are always willing to learn new things.

To succeed in this role, you will have:

• Experience working within a Restaurant, Bar or Hotel as a Server, Waiter/Waitress, Barista, Bartender or Host.
• Passion for providing positive guest experiences and will be someone who loves to interact with our guests!
• Ability to thrive in a fast-paced and dynamic environment.
• Confidence in delivering great service, have a can-do attitude and always willing to help out where needed.
• A flexible approach to shifts and be willing to learn new things and work as part of our wider Hotel team!

Do you have what it takes to be our next Waiter/Waitress? If so, we would love to hear from you.

What’s in it for you as our Waiter/Waitress :

We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 17 brands worldwide - which means global opportunities! Our Waiter/Waitress enjoys a range of benefits including:

• £28,808 full time salary (£13.85 per hour) plus Service Charge and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepare by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Regular sporting and social events
• Most importantly, we’ll help you grow, and develop you as an individual.

Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.