Waiter/Waitress - Hurlingham

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Waiter/Waitress to join their team at a new care home. This role offers a unique opportunity to provide exceptional service in a warm and welcoming environment. You will be responsible for delivering room service and maintaining high standards of cleanliness while ensuring residents' dietary needs are met. With a commitment to staff wellbeing, the company offers competitive salaries, generous leave, and ongoing training. If you have a passion for hospitality and a caring nature, this role could be a perfect fit for you.

Benefits

33 Days Annual Leave

Complimentary Meals

Ongoing Training Programs

Custom-Made Uniforms

Employee Assistance Programme

Pension Scheme

Life Insurance

Qualifications

• Experience in a similar hospitality venue is essential.
• Strong communication skills and a professional manner are required.

Responsibilities

• Support the Hospitality Manager in delivering an exceptional catering experience.
• Ensure high standards of cleanliness and compliance with health and safety.

Skills

Communication Skills

Attention to Detail

Teamwork

Customer Service

Education

Experience in Hospitality

Job description

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KYN Hurlingham, 28 Daisy Lane, London SW6 3DD

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home due to open in the first part of 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

About the opportunity

As a Waiter/Waitress, you will be responsible for:

• Supporting the Hospitality Manager and Head Chef in creating a warm and welcoming atmosphere and consistently delivering an exceptional catering experience for our residents and their families
• Providing room service, restaurant, and bar service to our residents and guests in line with KYN’s exceptional standards including preparing meal trays, delivering refreshments, and removing trays following meals
• Ensuring high standards of cleanliness and best practices are always maintained and that health and safety, compliance and procedures are adhered to
• Ensuring that residents’ and relatives’ dietary requirements are catered for
• Reporting any complaints to the Head Chef/Hospitality Manager at the earliest convenience
• Ensuring that all rules and regulations concerning serving food and beverages are strictly complied with
• Creating a nurturing environment where our residents and their family members feel loved, happy, safe, and secure
• Ensuring that all alcohol is served responsibly and to adhere to the terms of the premises licence

About you

• You will have experience of working within a similar hospitality venue
• You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment
• You will have strong communication skills, a corporative and polite manner, and an eye for detail
• You will have the ability to work under pressure, flexibly and consistently
• You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence
• You must be over the age of 18 as you will be required to serve drinks in the restaurant

About our commitment to you

• Competitive salary and benefits
• 33 days annual leave including bank holidays
• Complimentary meals, hot drinks, and snacks throughout your shift
• Bespoke company induction and on-going training programmes at all levels
• Access to the best-in-class equipment and technology
• Custom-made uniforms provided
• Annual bonus (discretionary and scheme rules apply)
• Employee assistance programme and other attractive wellbeing benefits
• Company contributory pension scheme & life insurance

To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

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