Brasserie Restaurant Supervisor

Hiddenwell; England; Remote; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Pension scheme

Free Parking

Discounts on food and spa

Job summary

Hiddenwell’s Brasserie is seeking a confident Restaurant Supervisor to lead the day-to-day operations across the Orangery, Thyme and Lacu venues in Warwickshire. You’ll work with the Restaurant Management team to ensure smooth service, exceptional guest experiences and consistent standards.

We are looking for someone who loves hospitality, can motivate a team, and takes pride in brilliant service. This hands-on role requires strong organisational skills and a proactive approach on the floor.

Qualifications

• Must have a passion for hospitality and delivering high standards of service.
• Must be confident supervising and motivating a team.
• Must be organised and able to thrive in a busy restaurant environment.
• Must be friendly, approachable and professional.
• Must communicate clearly with guests and colleagues.
• Must be proactive and willing to get involved wherever needed.

Responsibilities

• Lead, support and motivate the Food & Beverage team during service.
• Help create memorable experiences for guests.
• Maintain restaurant standards and presentation.
• Assist with daily restaurant planning and staffing.
• Brief team on menus, dietary requirements, VIPs and special requests.
• Train and develop team members to perform at their best.
• Complete opening and closing procedures.
• Ensure cleanliness, presentation and uniform standards.
• Resolve guest queries and concerns, escalating when needed.
• Assist with stock and wastage recording.
• Ensure Health & Safety, COSHH and food service procedures are followed.

Skills

Team leadership

Customer service

Communication

Hospitality

Organised

Job description

Brasserie Restaurant Supervisor

Location: Ardencote Hotel & Spa, Warwickshire

Reporting To: Restaurant Manager, Assistant Restaurant Manager

Department: Kitchen

Estimated Start Date: 23 November 2026

Join our Food & Beverage team and help us deliver exceptional guest experiences.

We’re looking for a confident and enthusiastic Restaurant Supervisor to support the day-to-day running of our restaurants, including the Orangery, Thyme and Lacu.

This is a hands‑on role for someone who loves hospitality, enjoys leading a team and takes pride in delivering brilliant service

As Restaurant Supervisor, you’ll work alongside our Restaurant Management team to make sure every service runs smoothly and our guests receive the high standards they expect

What You’ll Be Doing

• Leading, supporting and motivating the Food & Beverage team during service
• Helping create memorable experiences for every guest
• Making sure our restaurant standards are consistently maintained
• Supporting daily restaurant planning and staffing
• Briefing the team on menus, dietary requirements, VIPs and special requests
• Training and developing team members to help them perform at their best
• Completing opening and closing procedures
• Maintaining excellent cleanliness, presentation and uniform standards
• Helping resolve guest queries and concerns, escalating when needed
• Supporting stock and wastage recording
• Making sure Health & Safety, COSHH and food service procedures are followed

About You

• Must be passionate about hospitality and great customer service
• Must be confident supervising and motivating a team
• Must be organised and comfortable working in a busy restaurant environment
• Must be friendly, approachable and professional
• Must be able to communicate clearly with both guests and colleagues
• Must be proactive and happy to get involved wherever needed
• Must be committed to maintaining high standards of service, cleanliness and safety

Additional Information

• Full-time - Working 37.5 hours per week
• Working 5 out of 7 days a week
• Shift Pattern: As required
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business
• Salary: £13.71 per hour
• Applicants must have the right to work in the UK at the time of application and throughout their employment. Unfortunately, sponsorship is not available for this position, either now or in the future

What We Offer

• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

This is an opportunity to take an important leadership role within the Brasserie, working alongside the Restaurant Manager to shape the guest experience, develop a brilliant team and continually raise standards

If you’re passionate about hospitality, love leading from the floor and want to help create dining experiences guests remember, we’d love to hear from you

People say you can’t choose your family, well we choose you to be part of ours!