Brand Representative

Relay Direct; Bedford; On-site; GBP 21,000 - 32,000; Full time

Job summary

Relay Direct Ltd in Milton Keynes is recruiting for a full-time, office- and field-based sales role. You will approach prospective customers across channels, build brand awareness, explain products, identify needs and generate qualified leads while meeting individual and team targets.

You’ll join a supportive team with structured onboarding, regular coaching, and merit-based progression. Applicants must be aged 18+, able to commute daily, and have the right to work in the UK.

Qualifications

• Warm, energetic approach to meeting new people
• Excellent interpersonal and customer-facing skills
• Strong organisation and time-management abilities
• Confident, natural communicator, not overly scripted
• Able to work independently yet contribute to a team
• Motivated, reliable and target-driven

Responsibilities

• Approach and engage prospective customers across channels
• Build brand awareness through in-person conversations
• Explain products and campaign offers clearly to potential customers
• Identify customer needs, generate interest and capture leads
• Support face-to-face customer acquisition and sales
• Work towards individual and team performance targets
• Maintain high standards of professionalism and brand representation

Skills

Face-to-face sales

Communication

Interpersonal skills

Time management

Independence with teamwork

Customer focus

Job description

Milton Keynes – Office and Field-Based

What You’ll Be Doing

• Approach and engage prospective customers across different channels
• Build brand awareness through confident and professional in-person conversations
• Explain products, services and campaign offers clearly to potential customers
• Identify customer needs, generate interest and capture qualified leads
• Support face-to-face customer acquisition and sales
• Work towards individual and team performance targets
• Maintain high standards of professionalism and brand representation

What We’re Looking For

• Warm, energetic and comfortable approaching new people
• Excellent interpersonal and customer-facing skills
• Strong organisation and time-management skills
• Confident communication without sounding overly scripted
• Able to work independently while contributing positively to a team
• Enthusiastic, hardworking and self-motivated
• Commercially aware and comfortable working towards targets
• Dependable, professional and committed to regular attendance
• Interested in brands, events and face-to-face customer engagement

Previous experience in sales, retail, hospitality, customer service or events would be beneficial, but it is not essential. Full training and ongoing support will be provided.

What You Can Expect

• Structured onboarding and campaign training
• Regular workshops and one-to-one coaching
• Practical experience across B2B, B2C and event campaigns
• Merit-based progression into leadership and campaign responsibility
• Recognition, team activities and travel opportunities for strong performers
• Performance-based earnings

OTE is an indication of potential performance-based earnings and is not guaranteed. Actual earnings depend on individual performance and results.

• This is a full-time, Monday-to-Friday position
• The role is based in our Milton Keynes office and requires reliable daily commuting
• Applicants must be aged 18 or over and have the existing right to work full-time in the UK
• We are currently unable to provide visa sponsorship
• Due to the full-time working requirements, we cannot progress applicants whose visas restrict them to part-time working hours

Relay Direct Ltd welcomes applications from candidates of all backgrounds.