Brand Experience Specialist - Retail Sales (Part-Time)

& OTHERSTORIES; Leeds; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discount

HIP program

Job summary

& OTHER STORIES in Leeds is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand in our Leeds store. You will provide high‑level service from conversations to the cash desk, fittings rooms and merchandising on the shop floor, helping customers navigate their journey with warmth and proactive assistance.

Previous retail or customer service experience is welcome but not required; full training is provided.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
• English language skills

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at the cash desk, fitting rooms and with merchandising.
• Process deliveries, replenish stock and present the latest garments on display.
• Create welcoming experiences and guide customers through their journey with warmth and proactive support.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

English language skills

Job description

& OTHER STORIES in Leeds is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand in our Leeds store. You will provide high‑level service from conversations to the cash desk, fittings rooms and merchandising on the shop floor, helping customers navigate their journey with warmth and proactive assistance.

Previous retail or customer service experience is welcome but not required; full training is provided.