Brand Experience Lead — Assistant Manager (Retail)

The Estée Lauder Companies; Sale; On-site; GBP 30,000 - 36,000; Full time

Job summary

The Estée Lauder Companies is seeking a Counter Lead for the UK market, based in Sale. You will drive sales, deliver exceptional service, and maintain brand standards across the counter. You will be a brand ambassador, motivate the team and execute local events in line with Brand and Company guidelines.

From product knowledge to customer experience, you will manage stock, visual merchandising, and daily operations while building a loyal consumer base and contributing to market share growth.

Qualifications

• Experience in a fast-paced retail or consumer-facing environment.
• Ability to drive self-development and maintain brand standards.
• Strong communication, organisation and prioritisation skills.

Responsibilities

• Drive sales turnover while maintaining excellent service and standards.
• Reflect a credible brand image to customers and staff.
• Plan local marketing and events aligned to brand activity.
• Manage stock, visuals and daily store operations.

Skills

Retail experience

Customer service

Sales targets

Team leadership

Education

GCSEs or equivalent

Tools

POS systems

Job description

The Estée Lauder Companies is seeking a Counter Lead for the UK market, based in Sale. You will drive sales, deliver exceptional service, and maintain brand standards across the counter. You will be a brand ambassador, motivate the team and execute local events in line with Brand and Company guidelines.

From product knowledge to customer experience, you will manage stock, visual merchandising, and daily operations while building a loyal consumer base and contributing to market share growth.