Brand & Engagement Lead — Charity Communications, Norwich

Confidential; Norwich; On-site; GBP 35,000 - 38,000; Full time

Job summary

Future Projects, a Norwich charity, seeks a Communications and Engagement Manager to shape how the organisation is seen, heard and understood. You will lead branding, content strategy and community engagement, working across the charity to raise the profile of Future Radio and ensure community voices influence services and impact storytelling.

You will develop strategic communications plans, manage digital channels, and train staff while safeguarding sensitive stories and upholding GDPR

Qualifications

• Strong experience in communications, marketing, media, engagement or brand.
• Excellent writing and editing skills for different audiences and channels.
• Experience developing communications plans, campaigns, content and brand assets.
• Strong understanding of digital communications, websites, social media and accessibility.
• Sound judgement around consent, GDPR, safeguarding and sensitive stories.
• Confident supporting and training colleagues, and building relationships with leaders, partners, funders and media.
• Desirable: charity or social impact sector experience, and an understanding of community media, radio, podcasting or video.

Responsibilities

• Lead the rollout of our brand, verbal identity and key messages, turning them into guidance, templates and training for staff.
• Develop and deliver a communications and marketing plan linked to the charity s strategy.
• Oversee website content, social media, newsletters, press, printed materials and campaigns.
• Work with the Future Radio team to promote the station and use radio, podcasts and digital content to support community voice.
• Develop community engagement and feedback approaches so people help shape our services and communications.
• Turn outcomes, data and case studies into impact stories that support fundraising and partnerships, with strict GDPR-compliant consent.

Skills

Communications

Marketing

Brand management

Content creation

Editing/writing

Digital media

Job description

Future Projects, a Norwich charity, seeks a Communications and Engagement Manager to shape how the organisation is seen, heard and understood. You will lead branding, content strategy and community engagement, working across the charity to raise the profile of Future Radio and ensure community voices influence services and impact storytelling.

You will develop strategic communications plans, manage digital channels, and train staff while safeguarding sensitive stories and upholding GDPR