Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station

Battersea Academy for Skills & Employment (BASE); London; On-site; GBP 100,000 - 125,000; Part time

Job summary

Genesis Motors is seeking a part-time Brand Ambassador for their Battersea Power Station store. In this role, you will provide exceptional customer service, manage inquiries, and assist with studio events, all while representing a leading automotive brand. Ideal candidates will have experience in customer care and possess strong communication skills.

Qualifications

• Experience in customer care, hospitality, or luxury retail.
• Driving license class B is desirable.
• Outstanding communication and multitasking skills.

Responsibilities

• Handle incoming calls and identify customer needs.
• Present the Brand and Products to potential customers.
• Support the team in organizing studio events.

Skills

Customer service

Communication

Multitasking

Education

Level A or relevant training in hotel, catering, or premium/luxury retail sectors

Job description

Genesis Motors (Hyundai) are recruiting a weekend Brand Ambassador for their Battersea Power Station store.

Job Title: Brand Ambassador

Reports to: Genesis Experience Lead

Part time: Weekends

Job Purpose:

To provide a world-class customer-driven service, balancing the needs of our customers with appropriate product offers from the Genesis brand. This role encourages innovation by closely observing customer expectations.

About us:

Genesis is a global automotive brand and part of Hyundai Motor Company, offering an award-winning range of premium models. Since arriving in the UK in 2021, Genesis has launched eight new models, won multiple industry awards, and opened several Studios in London and Edinburgh.

Key Responsibilities:

1. Handle incoming calls, identify customer needs (test drive, consultation, etc.), and direct them to the appropriate contact.
2. Present the Brand and Products to potential customers and interested parties.
3. Support the team in organizing studio events and official receptions, including logistical and administrative tasks.
4. Provide professional, courteous service to customers in the studio.
5. Ensure cleanliness and order in daily studio operations.

Personal Specification:

• Level A or relevant training in hotel, catering, or premium/luxury retail sectors (automotive experience is a plus but not required).
• Experience in customer care, hospitality, or luxury retail, with team collaboration skills.
• Driving license class B is desirable.
• Outstanding communication and multitasking skills.
• Ability to deliver top-tier customer service.

Core Values (The Hyundai Way):

• Customer (Safety & Quality, Tenacity)
• Challenge (Progress, Agility)
• Collaboration (Alignment, Resilience)
• People (Diversity & Inclusion, Expertise)
• Globality (Integrity, Data-Driven Thinking)