Brand Ambassador & Team Lead — Elevate Customer Experience

Moss; Castleford; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

70% employee discount

Generous bonus scheme

Refer a friend bonus

Season ticket loan

Cycle to work scheme

Discounted gym membership

Life insurance

Ongoing development opportunities

Access to online learning platform

New baby gift

Job summary

A leading fashion retailer in Castleford is seeking a part-time Brand Ambassador. You will enhance customer experiences and lead team efforts in delivering exceptional service. Candidates should have retail experience and a passion for fashion. This role involves managing store operations and using data to support sales growth. Competitive perks include a generous employee discount and a bonus scheme.

Qualifications

• Prior experience in retail, hospitality, or customer service required.
• Must possess excellent knowledge of fashion trends.
• Familiarity with cash tills and inventory management systems.

Responsibilities

• Lead and empower colleagues to enhance customer experience.
• Deliver exceptional customer service and manage store operations.
• Use sales data to inform customer interactions and improve performance.

Skills

Retail experience

Fashion knowledge

Excellent communication

Data analytics

Tools

POS Systems

Job description

A leading fashion retailer in Castleford is seeking a part-time Brand Ambassador. You will enhance customer experiences and lead team efforts in delivering exceptional service. Candidates should have retail experience and a passion for fashion. This role involves managing store operations and using data to support sales growth. Competitive perks include a generous employee discount and a bonus scheme.