Branch Operations Manager

Travis Perkins Trading Company Limited; London Borough of Islington; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus potential

Enhanced pension

Group-wide discounts

Sociable hours

Health & Wellbeing support

ShareSave

Online shopping discounts

Résumé du poste

BSS Kings Cross is seeking an Assistant Branch Manager to guide a busy branch team, drive daily sales, and uphold excellent customer service. You will lead colleagues, coach performance, and ensure safe, efficient branch operations including vehicle fleet management.

Join a customer‑centric team within the Travis Perkins Group, where strong people leadership and a proactive approach to safeguarding wellbeing are valued and rewarded.

Qualifications

• Relevant experience leading teams in a customer‑facing environment.
• Proven ability to drive sales and achieve targets.
• Strong organisational skills with attention to detail.

Responsabilités

• Lead and motivate branch colleagues to achieve excellence.
• Drive daily sales activity and profitability targets.
• Maintain high standards of customer service and safety across the branch.
• Oversee branch operations, including fleet management, to run smoothly.

Connaissances

People leadership

Sales leadership

Customer service

Organisational skills

Safety culture

Description du poste

As the Assistant Branch Manager BBS Kings Cross, you'll support the day-to-day of branch life, leading your colleagues to achieve excellence in everything they do. You'll have a strong sales presence, to drive daily sales activity and achieve targets to boost the profitability of your branch. As part of the branch management team, you'll drive standards across the branch and create fantastic customer relationships at every opportunity. You'll be a confident people leader, capable of motivating and coaching your colleagues as they work to achieve their high potential. You'll help to ensure the branch operations run smoothly and efficiently - including their fleet of vehicles.

You've got relevant experience and can motivate and develop teams to succeed. You hold strong people skills, key for building strong relationships and negotiating successfully. You're highly organised and can prioritize tasks with attention to detail. You champion a non-negotiable safety culture and prioritize the wellbeing of your team and customers. You're dedicated to providing exceptional customer service and maintaining high standards at all times. You're an energetic team player, eager to contribute, and focused on hitting goals. Relevant industry experience will help you to embed quickly into this role. However, if you're a confident and successful sales leader in a different, customer-centric industry, we'd love to hear from you!

We're BSS, part of the Travis Perkins Group, and we're all about providing the heating and plumbing essentials that keep homes, offices, and buildings running smoothly. With 55 branches across the UK and a strong partnership with TF Solutions, we're more than just a supplier - we're problem solvers, supporting new technologies and helping our customers reduce their carbon footprint. It's all about being there when it counts.

Benefits

• Competitive salary - with bonus earning potential too! We achieve together, so we earn together too.
• Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
• Group-wide discounts - 20% off at Toolstation, with wider savings across the group.
• Sociable hours - Protect your "me time" with sociable daytime hours (no evenings!).
• Fit for success - Health & Wellbeing support, including DigiCare, Cycle to Work, and access to our Wellbeing Centre
• ShareSave - own our collective success by investing with our group shares.
• Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don't just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We're driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.