Branch Operations Leader - Auto Parts & Service

L. Bennett & Son Limited; Warrington; On-site; GBP 26,000 - 34,000; Full time

Job summary

Bennetts is seeking an Assistant Branch Manager to support the day-to-day running of our busy branch. You will work closely with the Branch Manager to foster operational efficiency, sales performance and high levels of customer satisfaction.

With strong leadership, knowledge of automotive parts, and the ability to drive team development, you will help manage staff, processes, and delivery schedules while ensuring compliance with health and safety policies.

Qualifications

• Experience in a supervisory or senior sales/operations role.
• Knowledge of car parts or automotive servicing.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Commercial awareness and experience hitting sales targets.
• Organisational and time-management skills.
• Punctual, reliable and trustworthy.
• IT literacy and experience with stock control or sales systems.
• Full UK driving licence.

Responsibilities

• Support the Branch Manager in daily operations, including sales, logistics, and customer service
• Help lead, motivate, and develop branch staff
• Ensure high standards of customer service are delivered consistently
• Monitor and help achieve sales targets, KPIs, and profitability goals
• Assist with stock management, ordering, and stock control
• Help manage delivery schedules and ensure timely distribution of parts
• Handle customer queries, complaints, and complex sales
• Ensure compliance with health & safety and company policies
• Step in as acting Branch Manager when required
• Contribute to local marketing and trade account development initiatives

Skills

Supervisory experience

Leadership

Customer service

Sales targets

Organisational skills

IT literacy

Stock control familiarity

Knowledge of car parts

Communication skills

Tools

Stock control systems

Job description

Bennetts is seeking an Assistant Branch Manager to support the day-to-day running of our busy branch. You will work closely with the Branch Manager to foster operational efficiency, sales performance and high levels of customer satisfaction.

With strong leadership, knowledge of automotive parts, and the ability to drive team development, you will help manage staff, processes, and delivery schedules while ensuring compliance with health and safety policies.