Branch & Mobile Service Associate — Training, Bonuses & Perks

Timpson Ltd; Cambridge; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card

An extra day off for your birthday

Paid day off for child's first day at

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

£100 bonus when you get married

Mental health support

free flu jabs

24-hour helpline

Job summary

Timpson in Cambridge is seeking a friendly, customer‑focused team member to join our service-based retail family. Starting salary £26,520 per year, rising to £26,660 after a successful trial, plus uncapped weekly bonuses. 40 hours over 5 days including weekends, with overtime after training. Full training ensures you grow with opportunities across our high street stores.

This is a permanent full‑time role with a strong culture of promotion, training, and team support at Timpson Cambridge.

Qualifications

• No formal qualifications required; extensive training provided from day one.
• Strong communication and customer-service mindset encouraged.

Responsibilities

• Serve customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing and dry cleaning.
• Learn on the job with comprehensive training and guidance to develop new skills.
• Complete an act of kindness for customers or colleagues every day.

Job description

Timpson in Cambridge is seeking a friendly, customer‑focused team member to join our service-based retail family. Starting salary £26,520 per year, rising to £26,660 after a successful trial, plus uncapped weekly bonuses. 40 hours over 5 days including weekends, with overtime after training. Full training ensures you grow with opportunities across our high street stores.

This is a permanent full‑time role with a strong culture of promotion, training, and team support at Timpson Cambridge.