Branch Manager - Watford

Clearwater People Solutions; Watford; On-site; GBP 28,000 - 42,000; Full time

Job summary

Clearwater People Solutions is assisting a client in recruiting a Branch Manager to lead the Watford depot. The role will oversee daily branch operations, manage a small team, support customers and help drive growth and continued success.

The Branch Manager will handle customer enquiries, sales and order processing, coordinate installations and branch operations, and maintain high standards of service. The role involves stock monitoring and some manual handling.

Qualifications

• Experience in supervising a team or store/branch operations.
• Excellent customer service and clear communication.
• Strong organisational skills and ability to manage multiple tasks.

Responsibilities

• Overseeing day-to-day running of the Watford branch.
• Managing and supporting a small team.
• Handling customer enquiries, sales and order processing.
• Coordinating installations and branch operations.
• Maintaining high standards of customer service.
• Monitoring stock and deliveries.
• Hands-on role with manual handling and lifting.

Skills

Management experience

Customer service

Organised/multi-tasking

Interpersonal skills

Sales minded

Office software

Driving licence

Job description

Our client, an established home improvement specialist, is currently recruiting a Branch Manager to lead their Watford depot. The Branch Manager will be responsible overseeing the day-to-day running of the branch, managing a small team, supporting customers, and help to drive continued growth and success.

Key Responsibilities for the Branch Manager

• Overseeing the day-to-day running of the Watford branch
• Managing and supporting a small team
• Handling customer enquiries, sales and order processing
• Coordinating installations and branch operations
• Maintaining high standards of customer service
• Monitoring stock and delivered goods
• This is a hands-on role and will involve manual handling and heavy lifting

Skills Required for the Branch Manager

• Previous management, supervisory or team leadership experience
• Strong customer service and communication skills
• Organised and able to manage multiple tasks effectively
• Confident dealing with customers, suppliers and colleagues
• Sales-focused with a proactive attitude
• Comfortable using email, Microsoft Office and order management systems
• Full UK driving licence (maximum 3 points)