Branch Manager - Abingdon

Artemis Clarke Ltd; Abingdon; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary with incentives

Staff discounts and pension scheme

28 days annual leave incl. bank hols (

Pro-rata leave

Job summary

Sensory Audiology & Optical Recruitment is partnering with a family-run hearing and eye care company to recruit an Abingdon Branch Manager. You will lead a dedicated team to deliver exceptional eye and hearing care, drive sales, and maintain professional standards in a customer-focused environment.

You’ll need strong leadership and people management skills, plus a proactive, hands-on approach and familiarity with POS systems to thrive in this fast-paced setting.

Qualifications

• Experienced retail manager with a background in optics, audiology, or healthcare.
• Strong leadership and people management skills.
• Customer-first mindset with excellent communication abilities.

Responsibilities

• Lead and motivate your team to provide outstanding customer service.
• Manage branch operations, meet sales targets, drive growth.
• Oversee staff training, coaching and performance management.
• Ensure expert advice and high quality of care to customers.
• Oversee stock management, compliance and day-to-day branch efficiency.

Skills

Leadership

People management

Customer service

Communication skills

IT basics

POS systems

Tools

Point-of-sale systems

Job description

Abingdon Branch Manager

Sensory Audiology & Optical Recruitment is proud to be working in partnership with a long standing family run hearing and eye care company with a focus on customer care and excellent eyecare service. Their business has grown and now has c170 stores across England and are continuing to expand. My clients aim is to provide all patients with exceptional patient hearing and optical care. As a Branch Manager, you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment.

What we’re looking for:

We are seeking an experienced retail manager, ideally with a background in optics, audiology, or healthcare. You should possess strong leadership and people management skills, combined with a customer-first mindset and excellent communication abilities.

Commercial awareness is essential, along with a proactive, hands-on approach to solving problems and developing your team. Basic I.T. skills and familiarity with point-of-sale systems are also required.

If you thrive in a fast-paced, customer-focused environment and want to drive business performance, this role is for you.

You will receive:

• Competitive salary with performance-based incentives
• Opportunities for ongoing training, career progression and personal development
• The chance to lead and develop a supportive, passionate team
• A family-run company culture that values professionalism and a personal approach
• A rewarding benefits package including staff discounts and pension scheme
• 28 days annual leave including bank holidays (pro-rata)
• Generous staff discount scheme

You will be responsible for:

• Lead and motivate your team to consistently provide outstanding customer service
• Manage all branch operations, including meeting sales targets and driving business growth
• Oversee staff training, coaching and performance management
• Ensure every customer receives expert advice and the highest quality of care
• Oversee stock management, compliance, and day-to-day branch efficiency
• Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence
• Engage with the local community to promote the branch and build strong customer relationships
• Maintain compliance with Company policies, health and safety standards and regulatory requirements