Branch Manager

Brandon Hire Station; Stoke-on-Trent; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Competitive bonus scheme

Salary sacrifice pension

25 days annual leave FTE, plus bank

Additional holiday purchase scheme

Free Tool Hire

Life Assurance cover 3x salary

Share save scheme

Eye care vouchers

Recommend a friend scheme

Learning & Development - structured in

Cycle to work scheme

Long service recognition

My VP discounts

Discounts on HP products

EE mobile contract discount offers

Gym discounts

Health Shield

Regit Assist 24/7 accident helpline -

Job summary

Brandon Hire Station is seeking a Branch Manager for our Stoke-on-Trent operation to drive performance, P&L, safety and compliance while leading a motivated team. You will work with the sales team to grow revenue, manage stock and assets, ensure on-time deliveries and maintain the highest level of customer service.

A full UK driving licence is essential; you will foster communication, manage high-volume tasks and develop staff to meet customers' needs across the region.

Qualifications

• Experience in a leadership role, ideally in a branch setting.
• Understanding and experience of managing full P&L.
• Exceptional communication skills and customer service focus.
• Ability to cope under pressure in a high-volume environment and multitask.
• Excellent administration skills with high accuracy.
• Ability to work on own initiative and drive team performance.
• Full UK driving licence required.
• Desirable: experience in tool hire; knowledge of small tools and plant; performance management delivery.

Responsibilities

• Manage branch P&L to achieve or exceed monthly revenue budget.
• Lead, motivate and manage the team through coaching and feedback.
• Ensure compliance standards are met and health and safety followed.
• Collaborate with the sales team to maximise revenues.
• Control costs including depreciation, transport and agency costs.
• Oversee deliveries and collections and stock checks.
• Keep assets in working order to meet customer needs.
• Promote effective communication within region and wider business.

Skills

Leadership

P&L management

Customer service

Communication skills

Change management

multitask under pressure

Job description

Become part of our amazing operational branch team as a Branch Manager and help us maintain our place as the Nation's leading Tool hire business., As the Branch Manager you'll be responsible for overall performance including full P&L, health and safety and compliance coupled with developing and maintaining a highly engaged and motivated team. This role is key in the overall performance of the wider region and as such is key to the future success of it.,

• Managing the branch P&L achieving or exceeding monthly revenue budget
• Lead, motivate & manage the team through developing, coaching and providing timely feedback
• Safeguard the branch by ensuring and meeting all compliance standards
• Work in tandem with the sales team to optimise our chances of increased revenues
• Taking control of costs, including depreciation, transport and agency costs
• Ensure all deliveries and collections are managed effectively
• Full responsibility for branch stock checks
• Ensure all assets are kept in working order to meet customers' needs
• Foster an environment of good communication within your region and the wider business
• Experience of working in a leadership role (Ideally in a branch setting)
• Understanding and experience of managing full P&L
• Exceptional communication skills
• Passion for delivering excellent customer service
• Effectively manage change and be flexible
• Capable of building strong relationships
• Positive role model and strong Motivator
• Ability to cope under pressure in a high volume environment & multitask
• Excellent administration skills - able to demonstrate a high level of accuracy
• Ability to work on own initiative
• Experience of the tool hire industry - Desirable
• Knowledge of small tools and plant - Desirable
• Experience of delivering performance management - Desirable
• A Full UK Driving Licence is essential

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

• Competitive salary
• Competitive bonus scheme
• Salary sacrifice pension
• 25 days annual leave FTE, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline - free joining