Branch Manager

Vp plc; Stoke-on-Trent; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Competitive bonus scheme

Salary sacrifice pension

25 days annual leave

Life Assurance cover 3x salary

Share save scheme

Eye care vouchers

Job summary

Brandon Hire Station is seeking a Branch Manager to lead an operational branch team and drive performance. You will be accountable for full P&L, health and safety, and compliance while developing a highly engaged workforce committed to exceptional customer service.

As a key role within the region, you will work with the sales team to grow revenue, manage costs, and ensure efficient delivery and collection processes across the branch network.

Qualifications

• Experience in a leadership role (ideally in a branch setting).
• Strong communication and customer service ethos.
• Ability to manage multiple tasks in a high volume environment.

Responsibilities

• Manage branch P&L and monthly revenue budget.
• Lead and develop the team through coaching and feedback.
• Ensure health and safety and compliance standards are met.
• Coordinate with sales to maximise revenue opportunities.
• Control costs including depreciation, transport and agency costs.
• Oversee branch stock checks and asset maintenance.
• Ensure timely deliveries and collections and excellent customer service.

Skills

Leadership

Full UK Driving Licence

Customer service

Communication skills

Administrative skills

Multitask

Job description

Meets national minimum wage, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

Yes

Closing Date:

05/12/2026

About this job

Become part of our amazing operational branch team as a Branch Manager and help us maintain our place as the Nation’s leading Tool hire business.

About The Role As the Branch Manager you’ll be responsible for overall performance including full P&L, health and safety and compliance coupled with developing and maintaining a highly engaged and motivated team.

This role is key in the overall performance of the wider region and as such is key to the future success of it.

Key Responsibilities Managing the branch P&L achieving or exceeding monthly revenue budget Lead, motivate & manage the team through developing, coaching and providing timely feedback Safeguard the branch by ensuring and meeting all compliance standards Work in tandem with the sales team to optimise our chances of increased revenues Taking control of costs, including depreciation, transport and agency costs Ensure all deliveries and collections are managed effectively Full responsibility for branch stock checks Ensure all assets are kept in working order to meet customers’ needs Foster an environment of good communication within your region and the wider business What We’re Looking For Experience of working in a leadership role (Ideally in a branch setting) Understanding and experience of managing full P&L Exceptional communication skills Passion for delivering excellent customer service Effectively manage change and be flexible Capable of building strong relationships Positive role model and strong Motivator Ability to cope under pressure in a high volume environment & multitask Excellent administration skills

• able to demonstrate a high level of accuracy
• Ability to work on own initiative
• Experience of the tool hire industry
• Desirable Knowledge of small tools and plant
• Desirable Experience of delivering performance management
• Desirable A Full UK Driving Licence is essential
• Competitive salary
• Competitive bonus scheme
• Salary sacrifice pension
• 25 days annual leave FTE, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development
• commitment to upskilling and developing our people
• structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts
• a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline
• free joining

A Little Bit About Us Brandon Hire Station is the leading provider of tool and equipment hire in the UK.Our commitment to exceptional customer support services is unmatched in the industry.

We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers.

Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK. At Brandon Hire Station, we're actively looking for passionate individuals to join our team.

We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

Vp plc is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).