Branch Manager

Eurocell Plc; Otterburn; On-site; GBP 31,000 - 41,000; Full time

Benefits offered by this job

Healthcare plan

Branch bonus

25 days holiday

Pension plan

Employee discounts

Job summary

Eurocell are seeking a proactive Branch Manager in Northumberland to lead a branch and team, drive sales, and deliver excellent customer service. The role is site-based, with 44 hours per week, and a baseline salary of £31,204 plus potential bonuses.

You will manage branch operations, recruit and deploy staff, and maintain training records while delivering exceptional customer service to local customers and contractors.

Qualifications

• Proven ability to lead a small team and manage a branch.
• Strong focus on delivering sales targets and customer satisfaction.
• Experience in a trade/builder’s merchant or retail environment is advantageous.

Responsibilities

• Lead the Branch and develop the branch team.
• Ensure efficient day-to-day branch operations.
• Develop relationships with customers to enhance sales and service.
• Meet branch sales targets and maintain high service standards.
• Oversee recruitment and deployment of staff.
• Provide training records and uphold training standards.

Skills

Team leadership

Sales focus

Customer service

Branch operations

Education

Experience in trade/builders merchant environment

Job description

Branch Manager

Date: 2026-09-26

Location: Northumberland, Northumberland, GB, NE19 1NR

Application Deadline: 2026-12-25 15:03:20.403

Role Details

• Position: Branch Manager
• Hours: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
• Salary: £31,204 basic salary per year
• Bonus/OTE: Realistic total earning potential of up to £41,188 per year
• Benefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
• Base: Site Based

About Eurocell

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious, and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

• We have a Christmas shutdown period
• We only work occasional Saturdays, on a rota basis
• We don't open our branches on Sundays
• Our branches close at 4:30pm during the week, we support your work/life balance!

We offer a FREE Healthcare plan for all our employees, Exceptional monthly Branch Bonus, industry-leading induction and training programmes, excellent opportunities to grow with us, and progress your career. Our Trade Branch Network offers genuine opportunities to make a difference and provides many exciting career pathways within Eurocell.

What Our Branch Managers Do

• Lead their Branch, and use their team management skills to lead and develop a small team
• Ensure their Branch operates as effectively as possible
• Develop relationships with their customers, and enhance the sales and customer experience within the branch
• Manage day to day Branch operations and the branch team in order to deliver excellence
• Manage team absences and deployment
• Support the regional teams with recruitment
• Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
• Support training and maintain training records for Branch staff

What We Need From Our Branch Managers

• Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets
• Passion and energy to deliver exceptional customer service and achieve business targets
• A customer focused approach, happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
• Good organisational skills, drive and leadership abilities to manage a Branch effectively
• A full and valid driving license is essential
• Strong management skills and experience of leading a team
• Experience within a similar management role, ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage

What We Offer Our Branch Managers

• You will be rewarded with a very competitive basic salary
• An excellent monthly bonus scheme
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary
• Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career