Branch Manager

GAP Ltd.; Inverness; On-site; GBP 27,000 - 45,000; Full time

Job summary

GAP Ltd in Inverness is seeking a Depot Manager to lead the Inverness branch, oversee daily operations, and ensure efficient delivery of products and services.

You will drive sales growth, manage a team of depot staff, monitor inventory, and ensure health and safety compliance while delivering excellent customer service. This full-time role offers 41.5 hours per week with every second Saturday morning, and an overall salary up to £45,000 including bonus.

Qualifications

• Proven experience in a similar branch/manager role within building plastics or construction industry.
• A valid driver’s license.
• Strong leadership and team development skills.
• Excellent communication and customer service abilities.
• Knowledge of inventory and health & safety compliance.

Responsibilities

• Oversee the day-to-day operations of the Inverness branch, ensuring smooth running of all departments and guiding the team.
• Develop and maintain relationships with customers, identifying needs and delivering excellent service.
• Manage and motivate depot staff, provide training and support to achieve sales targets.
• Monitor sales performance, analyze market trends, and implement growth strategies.
• Monitor inventory and coordinate with manufacturing/distribution for stock and order fulfilment.
• Ensure compliance with health and safety regulations and company policies.

Skills

Leadership

Customer service

Sales strategy

Team development

Construction industry knowledge

Communication

MS Office

Tools

Microsoft Office Suite

Job description

Pay: Up to £45,000 per year inc bonus

Job Description:

Depot Manager

GAP Ltd is seeking a dedicated and experienced Branch Manager to join our team in Inverness. As a leading provider of low-maintenance building plastics, we specialise in supplying trade-quality products to the building industry and domestic customers.

In this role, you will manage the daily operations of our Inverness branch and ensure the efficient and effective delivery of our products and services. The successful candidate will have excellent leadership skills, a strong understanding of the construction industry, and a drive to deliver exceptional sales and customer service.

Role Details

• Location: Inverness


• Type: Full-time - 41.5 hours, 1 in 2 Saturday mornings


• Salary: up to £45,000 OTE (inc bonus)


• Open ended bonus

Key responsibilities

• Oversee the day-to-day operations of the Inverness branch, ensuring the smooth running of all departments and providing guidance and support to your team


• Develop and maintain relationships with customers, identifying their needs and consistently delivering excellent customer service


• Manage and motivate a team of depot operatives, providing guidance, training, and ongoing support to achieve individual and team sales targets


• Monitor sales performance, analyse market trends, and implement strategies to drive sales growth and increase market share


• Monitor inventory levels and collaborate with manufacturing and distribution to ensure adequate stock availability and timely order fulfilment


• Ensure compliance with health and safety regulations, company policies, and industry standards


• Collaborate with the senior management team to develop and implement business strategies, goals, and objectives

Skills and experience required

• Proven experience in a similar role, preferably within the building merchant, building plastics or construction industry


• A valid driver’s license


• Strong leadership skills with the ability to motivate and develop a team


• Excellent communication and interpersonal skills with the ability to build and maintain relationships with trade customers


• Strong understanding of sales strategies and techniques


• Exceptional customer service skills with a focus on building long-term customer relationships


• Knowledge of building plastics and related products


• Proficient in Microsoft Office Suite and other relevant software applications


• Ability to work independently, effectively prioritise tasks, and meet deadlines


• Positive attitude and a proactive approach to work


• Familiarity with health and safety regulations and compliance

Our people are our most important asset and we would love to hear from you if you embody our values of People, Customer Service, Quality and Innovation.

What Our People Say:

“I am really loving my time here at GAP! The business has grown over the past few years and I am looking forward to see where we will be in the next few years. I enjoy everything about my job, the work culture is amazing and there is always somebody there if you ever need anything. I would recommend GAP to anybody in a heartbeat.”

“Since starting at GAP the business has continuously grown which meant the staff have progressed and grew with the company. The owners are great and kept it a family run place to work - no one is just a number.”

“GAP is a fun and inspiring place to work. The business has grown fast over the years so there is a real buzz around the place. Personally, I think if you work hard you will be rewarded, they have always supported me through hard times, it’s like a family not just a work place!”

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.